I can print from my document file, my laptop on my wireless printer but I can't print off the Internet, help! Thank you!!
I have a 6 month old Toshiba, laptop Windows 7 64 bit. The printer is a printer wireless Brother Multi-Function.
Hi DeniseGarner,
1. have you made changes on the computer recently?
2. what happens when you try to print from the Internet?
3. If you are using Internet Explorer, then what version of Internet Explorer is installed on the computer? To determine which version of Internet Explorer that you are currently using, start by opening a browser in Internet Explorer. Then select 'Help' - > then 'about Internet Explorer '. This will then show what version you use. http://support.Microsoft.com/kb/969393
4. do you get any error code or message?
If you use Internet Explorer, then proceed as follows.
Method1.
I suggest you try the steps in this article.
You receive a script error and are unable to print from Internet Explorer 9: http://support.microsoft.com/kb/2652062
Method 2.
I can't print or preview before printing a Web page in Internet Explorer
http://support.Microsoft.com/kb/973479
I hope this helps.
Tags: Windows
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