I can re download my CC programs even after resetting my computer from scratch?
Hello my name is Youjin Choi and I use a Mac Pro laptop computer
On the 6 January, I downloaded Creative Cloud Student and Teacher Edition (one year).
After the download, some serious computer problems occurred caused by
software version does not. I got version 10.6 of mac when CC programs worked on 10.8 and above.
So now, so that my computer to work again, I need to reset my computer everything from scratch
which means that all downloaded programs would be deleted
Since I already spent on the transaction of money for the programs, I was wondering
If I could continue to use the same account (?) command after I sorted all the version of software for my computer
to accept the programs.
Or would it be easier if I have to cancel the program account, refund and do it all again once after having solved my computer?
My order number is # AD001305431EDNZ
Please help me
Thank you very much.
Virginia,
I'm just another Member, but I think I can answer your question. Your creative cloud membership allows you to re-download and install applications anytime. The license is tied to you (your Adobe ID) and not a specific computer. So even if your computer is messed up, your Creative cloud subscription should be good.
Ric
Tags: Adobe
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