I can receive but can't send emails

I have an Air of IPad and IPhone 6. Both have iOS 9.3.1. I have 2 email on both accounts: one works very well. But the other, BTInternet, I can receive but not send emails from a device because "your user name or password are incorrect.  However, I can send and receive emails from this account on my computer.  I tried to change password and the removal and reinstallation of the BTInternet account without success.  BTInternet says there is a problem with Apple devices and they can help.  Any suggestions gratefully received.

Check the outgoing mail server setting. Make sure that your user name and password are there.

Settings > Mail, Contacts, calendar > e-mail > account > outgoing mail server - tap the name of the server next to SMTP check in the main server and make sure that your user name and password are entered and exact - even if it says that the password is optional.

Tags: iPad

Similar Questions

  • Help. I have an aol email account and that can receive messages, but I can't send email.

    Help. I have an aol email account and that can receive messages, but I can't send email.  I get the message 'the host "SMPT. '. AOL. COM' is not found. Check that you have entered the server name correctly. "What can I do to fix this?  I am a beginner to learn how to change emails, etc..

    Thank you.

    «The host "SMPT.» AOL. COM' is not found. What can I do to fix this?

    SMPT SMTP change in your account settings.

  • I can receive messages from my outlook, but I can't send emails

    I can receive messages from my outlook, but I can't send emails, when I tested the settings I get the full mail but to get out the mail that I get this massage (send a test e-mail message: your server for outgoing (SMTP) mail reported an internal error.) If you continue to receive this message, contact your server administrator or the ISP (ISP).  The server responded: rblsmtpd: 41.206.24.244 pid 72664:451 http://www.spam). my ISP does not use a secure password authentication (SPA).
    How can I solve this problem

    Ring your ISP and see if theyre of the probs

  • I can't send emails with the server that I use to receive. Can you tell me how to find my server from?

    Help send emails

    I can't send emails with the server that I use to receive. Can you tell me how to find my server going.

    Your provider of messaging service for this information.

  • When I try to send emails in hotmail contacts list will not fall and I can't send emails. said also microsoft online service is temporarily unavailable, but been like this for a week now something to do with smart screen filter

    on hotmail, when I lorsque je tente tries to send pop emails down contacts will not come and I can't send emails do not know if this has anything to do with smart screen filter, as was temporarily unavailable for a few days now

    Hello Cawn_59,

    Thanks for visiting the site of the community of Microsoft Windows XP. The question you have posted is related to Hotmail and would be better suited to Windows Live help community. Please visit the link below to find a community that will provide the support you want.
    Contacts - address book Windows Live Help

    Steven
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • I can't send emails on my behalf of Talktalk.

    I can't send emails on my E-MAIL talktalk.net account.   I get all emails without problem.  WEBmail also send and receive vouchers.  I have not had this problem before and it just started.  I contacted Talktalk, but they were not very helpful and suggested to contact Apple. They seem to have no expertise on Mac.

    Thank you

    That shows the connection doctor? Mail > view > connection doctor

  • Why my ipad email went from pop3 to imap and now I can't send emails

    Suddenly my ipad air changed when it comes to my mail. It allows access via pop3 and no problem. Then it changed to imap and I can't send emails via my server address main only are accepted the gmail address.

    I have Virgin was on the phone trying to change it back for 2 hours yesterday. But nit did not, and still isn't. As most people use this email address, he got into the mess.

    Why has this happened?

    Can someone help me to put it right.

    Thank you

    Chrissie

    I hope I understand your question... You can not send mail, but you can receive. Is this correct? If this is the case, check the setting of the outgoing mail server. Make sure that your user name and password are there.

    Settings > Mail, Contacts, calendar > your account > account > outgoing mail server - tap the name of the server next to SMTP check in the main server and make sure that your user name and password are entered and correct - even if it says that the password is optional.

  • I just got an iPad mini2. I can't send email. I have an iPod and another iPad that work very well.

    I just got an iPad mini2, I can receive but can't send emails. I have an iPod and another iPad that work very well. Help!

    Then, go to your e-mail settings and make sure you have a password set for your outgoing mail server, same password entering your mail server.

  • Can't send emails in outlook express no. 0 x 800 CCCOB error any ideas

    can receive but can't send emails via outlook express or incredi mail error is not 0x800CCCOB

    Go to file | Identities and install a new identity and add your e-mail account to this identity after checking that you do not have conflicting antivirus (see www.oehelp.com/OETips.aspx#3).  See if the account works very well with the new identity.  If this is the case, then go to file | Import | Messages to bring them from the old identity.

    Steve

  • I can't send emails in Microsoft outlook 2007

    I can receive but can't send emails in microsoft outlook 2007, I get an error message... Help

    You must post the exact error message.

    Office discussion groups:

    Outlook:

     

    http://www.Microsoft.com/Office/Community/en-us/flyoutoverview.mspx

    Office newsgroups

    http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.Outlook.General&lang=en&CR=us

    Discussions of Questions General Outlook

    They will help you with your Outlook questions in the newsgroups Office above.

    At soon Mick Murphy - Microsoft partner

  • BlackBerry Z10 can not send email with pop accounts...

    Z10... #STL100-4 OS: 10.2.01791 Verizon

    I can receive emails for my pop [email protected] and @columbus.rr.com, BUT I can't send emails... someone can help me with the info from the server... and any information that could solve this problem... or help. I have

    tried everything... Please help!

    THX

    Bowdett

    I had my RR give me new settings when my emails stopped going out. They changed their steps.
    To the lower entrance
    Mobile - smtp.roadrunner.com
    Port 25
    Try and save at the top right.

  • why I can't send emails with incredimail?

    All was working fine yesterday, but now I can't send emails with incredimail. I can receive mail okay.
    What should I do? I restored my laptop to the old times, but it has not helped the problem.

    Hi Myra,

    Thanks for posting your question in the Microsoft Community forums.

    I see from the description of the problem that you are unable to send emails with Incredimail.

    I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

    I suggest you to contact the Incredimail Support to improve assistance in this regard.
    Hope this information helps you. If you need additional help or information on Windows, I'll be happy to help you. We, at tender Microsoft to excellence.
  • I can't send email

    Hello, I can not send email. Please help me.

    Have you used the instructions If you cannot send or receive e-mails on your Mac - Apple Support?

    Also, when posting it helps a lot if you know the version of Mac OS X installed.

  • I can't send emails

    I can't send emails. I checked all my settings and they are correct?
    Thank you

    Removed all my accounts again and reinstalled. Apart from a few problems sending there account seemed to work.
    I was expecting more help here, but unfortunately it didn't.
    I think that the update corrupted my accounts so reinstall each new seems to fix hoping to question it can help others here too.
    Thanks for the one who tried to help him.

  • I can't send email Outlook Express (sudden problem). It is a new and sudden issue. Error number: 0x800CCC67

    Original title: I can't send email Outlook Express (sudden problem). It is a new and sudden issue.

    I use Outlook Express 6 and make this message. An unknown error has occurred. "Account: 'XTRA', server: 'smtp.xtra.co.nz', Protocol: SMTP, server response: ' 421 mta01.xtra.co.nz connection refused [222.155.136.138] ', Port: 25, secure (SSL): no, Server error: 421, error number: 0x800CCC67.

    Continues to receive e-mails.

    Hello

    Have you made changes on the computer before this problem?

    The following article might be useful.

    Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express
    http://support.Microsoft.com/kb/813514

  • BlackBerry smartphones can not send email with v4.5

    I've upgraded to version 4.5 of the software of the device for my Curve 8310 and now I can not send emails (receives OK). I can't access the email settings. When I go to the Setup Wizard, it happens to the page date and time and the next page returns a "404: not found" error. If I go to my 'Mobile e-mail settings' it does not recognize my user name and password (grrrrrr). Suggestions that don't involve reinstalling the original software?

    Network: Vodafone UK

    Hi mjbryan

    U put in place an email with the BlackBerry Internet Service account?  If you have, you must log into your BIS account and return service directories.  If you have not configured to send yet, you must create an BIS account and add your email address.  You should be able to set up BIS here http://www.mobileemail.vodafone.net/

    See you soon!

Maybe you are looking for

  • I designed a Web site that shows in all browsers except firefox why?

    I created a site for my husband, who opened in firefox before sent to the host, but now it is downloaded, all other browsers will open it but not firefox and I don't know why. It comes up with the error message.

  • Manager of distributed system 2011 messed up after that 2012 installed

    So, as usual, things break when you install the new version of LabVIEW. I had not yet installed the new drivers, but the new version of MAX has been installed on my computer (it is wrapped in LV install now, rather than with the drivers?). Anyway, I

  • Want to m6: m6 want constant overheating

    My laptop overheats constantly after 40 minutes to an hour of play, Counter Strike solid official Global in particular. Meanwhile, it tends to produce large amounts of heat on the left side, which is where the fan. There also tend to overheat when I

  • hardware nokia 5800 expressmusic

    I am trying to install a driver for the nokia 5800, but without success. I tried all alternatives to solve the problem but nothing worked. I want to use this phone as a modem, but without the driver, it is not detected by the software.

  • Change the highlight color when you select files or folders

    HelloNeed assistance to change the highlight color when you select files or folders in Windows Explorer / my document.I use Windows Vista with SP2.  I tried to go to control-online personalization panel => color & appearance of the window and changin