I can't connect to my e-mail using Firefox account. I can using Internet Explorer. What is the problem? It just started today.

I had to call my electronic internet/mail provider for assistance. They were able to get into my email through Internet Explorer. Modzilla does NOT work. Why?

I use the Bell/Sympatico account for email
OS: Microsoft 8

Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
Note: This will be you temporarily disconnect all sites, you're connected to.
To clear the cache and cookies to do the following:

  1. Click the menu button

    Click on the history button, and then click clear recent history...

  2. Under "Time range to clear", select "all".
  3. Now, click the arrow next to details to toggle the active details list.
  4. In the list of details, see the Cache and Cookies and uncheck everything.
  5. Now click the clear now button.

More information can be found in article to clear your cache, history, and other personal information in Firefox .

This solve your problems? Please report to us!

Tags: Firefox

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