I can't connect to my mac because the SHIFT key is down. Then he showed the top letter and can not connect... The mac is also overheating. I went to the apple store and they said that they cannot fix and need to send to the factory. Connection of same slo

I just used my mac. I bought it on January 2014.

A few months ago I couldn't connect to my mac more. There is nothing special on my mac to record.

He was showing the wrong password when I tried to connect to my mac. It is overheating sometimes without help.

So, I brought it to the apple store and they said that the shift key is down and therefore superior letter is all the time. and they could not help me open on the inside. Apple store guys suggested me to display somewhere or send it to the factory.

My question is

(1) what should I do

(2) if I send to the factory or should go to the repair shop.

you guys have an idea what the problem with my mac?

I suggest you send to the factory, or if you have an apple authorized dealer / repair shop to fix the SHIFT key first, then a glance as to why the fan is still running hot.

Maybe something has damaged the keyboard (shift key) area and also the fan internal.

You can't have something special on the computer, but I'd always spend extra money to repair.

The sooner, the better.

If you need take photos or documents off the power the computer have you tried to connect an external keyboard to type your password?

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