I can't convert a secured file so can you get my money back?

I bought a subscription for one year for a PDF to Word without realizing that the document has been secured and cannot be converted together. Can I get my money back?

Hi edwardc98310038,

You will need to contact our customer support Monday to cancel the subscription, please follow the Contact Customer Carelink, sign in using your Adobe ID & click on "still need help? Contact us' button to start a conversation.

Kind regards
Nicos

Tags: Acrobat

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