I can't download data from USB to PC

I have a video camera and you can not download files to PC. The message is unable to find files. The camera will download on my laptop, but who doesn't have a DVD burner.

Hello Dany Shoff,.

Welcome to the community Microsoft and thanks for posting the question.

According to the description, it seems that you are having problems with the download of the flash player to computer data.

I need to ask you some questions to help you better.

1. what operating system is installed on the computer?

2. What is the brand and model of the video camera?

3. What is the exact error that you receive when you download files?

Reply with answers to help you best.

Tags: Windows

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