I can't download on the web
I can't update my firefox it tells me to remind my password and name, I got this laptop from a friend and I donot know what he used. Also it won't let me download from the web thanks mindee
Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.
- Download the installer of Firefox and save the file to the desktop
https://www.Mozilla.org/en-us/Firefox/all/
If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.
- Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.
Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.
- (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
- (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
- It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
- http://KB.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.
Tags: Firefox
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