I can't enter all 30 numbers Photoshop elements sn
I can only enter 29 digits of serial number 30 numbers in the field for the number to regester photoshop elements 12 and first 12 items. I use windows 8 on a HP Pavilion computer.
For now I have installed them as trial versions.
What should I do to fix this?
papabear 99
I just thought to it this morning. It turns out that Bill Staples, where I bought the program Photoshop listed a serial number on the Bill and I also found this number on the box of the software provided in. This number has 30 digits and the field that came during installation only would allow me to enter 29 digits.
I installed the elements and the first this morning as a demo package. As I was packing all the disks and the info I found the card that got me to go to the site web adobe and get the serial numbers for the activation. These figures are 24 digits long.
I received the activation numbers this morning and activated the software. So bad I didn't discover the card until I spent allot energy trying to understand.
To make matters worse I use a new computer with windows 8 I don't know and where things work a little differently. Also I actually called someone who claimed to be an adobe support person who said that was a problem of windows 8 and offered to fix things for $100.00. I told him I thought he was nuts and now I'm sure he was nuts.
Thank you for your response.
Bryan (papabear99)
Tags: Adobe
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