I can't get an Internet connection for the store

Separated from this thread.

Error code: 0x80072efd

I have windows 8 and when I want to download something in his store saying that I have no internet connection and I get this error:

Error code: 0x80072efd

Hello

Thanks for posting your query in Microsoft Community.

I understand that you have problems to access the Windows store in the machine of WIndows 8. We will surely help you in the matter of fixing.

Error: 0x80072efd occurs when there is a temporary connection issue. As you may have to connect to the internet using other applications, it can also be a problem with the application.

You try to run the troubleshooter app and see if that helps.

Download and run the troubleshooter app and check.

http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

If this does not help then, try to follow the following suggestions to reset the cache to store and check if that helps.

Reset Windows Store cache, please follow the instructions below:

(a) hold Windows key + Q to get the search screen

(b) once get you the screen type find CMD

(c) right click on CMD and Run as Administrator.

(d) then in the BACK screen type 'WSRESET' withoutquotes and space.

(e) press Enter.

Also refer to:

Temporary connection related errors may occur when you use Windows Update or Microsoft Update

http://support.Microsoft.com/kb/836941

I hope this helps. Otherwise, feel free to write us again for more assistance, and we will be happy to help you come.

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