I can't get my lap top to go wireless with sky

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  Hi @jrmunn ,

  I want to help you get the printer works on the wireless network.

  There are a few different ways to install the printer on the wireless network.

  • Thanks to the support WPS.
  • Through the installation, by connecting the USB port, it will configure the wireless.
  • Once the USB installation is done. You can configure the wireless via an Ethernet connection.

  Cycle power to the router.

  First, we must restore the defaults on the printer.

  Press the OK button on the printer, go to the service, and then select restore default settings.

  Print a printer configuration page to make sure that the IP address and SSID are erased.

  Print a Configuration report.

  Uninstall the printer software.

  WPS configuration method:

  To connect your printer to your wireless router wireless using WPS:
  (your router must support WPS)

  Start the mode of the WPS button on your printer.
  Within 2 minutes, press the WPS button on your router.

  Then run a printer from devices and printers Add Wizard.

  The USB method:

  Perform a clean boot on the computer and disable the Antivirus software and any analysis in real-time in the Antivirus software also. How to perform a clean boot in Windows.

  Then run the installation immediately after connecting the USB cable, follow the steps described in this document to update the drivers so that's not new error. A fatal error during Installation of the software. Then the installation should continue. (you can use this procedure for any type of installation)

  If you are still having problems and you have an Ethernet cable, we can install the printer as a USB connection again and then configure the printer via wireless Ethernet.

  Method of Ethernet:

  Restore the default settings of the printer.

  Connect the printer to the router with an Ethernet cable.
  Wait about 1 minute and the printer must have a valid IP address.
  Print the configuration page to get the IP address of the printer.
  Type the IP address in the address bar of Internet Explorer which should open the printer's built-in web services page.
  Installing wireless over here now.
  Click the networking, wireless on the left, fill in information about the network and apply the settings.
  After the confirmation, then disconnect the Ethernet cable.
  Now you should have a flashing light on the printer in 1 minute wireless about.

  Print a printer configuration page, to get the new IPv4 address.

  Then create a new port with the new IPv4 address.

  In the devices window and printers, click right on the printer and on the left, click on printer properties, select the Ports tab.

  Click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.