I can't get my MS wireless mouse to work.

The USB is plugged in and turned on. Computer diagnosis confirms that the device is working properly. A new battery has been installed in mice. The light is on, on the bottom of the mouse. The cursor will not come on the screen.

The USB is plugged in and turned on. Computer diagnosis confirms that the device is working properly. A new battery has been installed in mice. The light is on, on the bottom of the mouse. The cursor will not come on the screen.

On all computers?

If the answer is "Yes" - replace the defective mouse.

Is there a 'CONNECT' button on the receiver or the mouse?
Troubleshoot the incidents of the response to the mouse or wireless keyboard

Tags: Windows

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