I can't get my product to enter. It is said that the product key is in use.
I reformatted my computer but I do not enter the product key, because at that time I didn't do it. Do not enter is not the product key when I reformatted it my computer as a free trial for 30 days. I used it for about 3 or 4 days now and yesterday, on December 30, a window popped up and said I had to enter the product key in the next few days 27 or windows would stop working. I entered the product key and he said that the product key is already in use. I tried a few times and it didn't work. Then, I closed the window to shut down my computer. I can't figure out how to get the window upward to try to re-enter. How can I get this window upward to enter the product key? What should I do if she says that the product key is in use?
"karmakati69" wrote in message News: da2d0872-9093-40f4-bffe-d1863813fe8c...I reformatted my computer but I do not enter the product key, because at that time I didn't do it. Do not enter is not the product key when I reformatted it my computer as a free trial for 30 days. I used it for about 3 or 4 days now and yesterday, on December 30, a window popped up and said I had to enter the product key in the next few days 27 or windows would stop working. I entered the product key and he said that the product key is already in use. I tried a few times and it didn't work. Then, I closed the window to shut down my computer. I can't figure out how to get the window upward to try to re-enter. How can I get this window upward to enter the product key? What should I do if she says that the product key is in use?
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) when the automated service asks you what service you need do NOT - this should oblige the operator to pick up, and they can help.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers
Tags: Windows
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: genuine
Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - YQQTB - FWK9V-932CC
Windows product key hash: L1zPFFvNQ04Nunm9BorPaqFl4jI =
Windows product ID: 89580-OEM-7332132-00031
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6001.2.00010100.1.0.001
ID: {66F3059C-480D-4A89-ACB3-7BA611491D23} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100218 - 0019
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: 6.0.6001.18152Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: 127.0.0.1:8080
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{66F3059C-480D-4A89-ACB3-7BA611491D23} 1.9.0027.0 6.0.6001.2.00010100.1.0.001 x 32 *-*-*-*-932CC 89580-OEM-7332132-00031 2 S-1-5-21-1966805610-3298255396-2409525533 Dell Inc.. XPS M1530 Dell Inc.. A12 20081119000000.000000 + 000C5323507018400F8 0409 0409 W. Africa Central Standard Time(GMT+01:00) 0 3 DELL M08 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6001.18000
Name: Windows Vista, Ultimate edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89580-00146-321-300031-02-1033-6000.0000-1442011
Installation ID: 019912341020674372813400167893916773152936168263768823
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial product key: 932CC
License status: initial grace period
Time remaining: 6780 minute (s) on (4 day (s))Windows Activation Technologies-->
N/A--> HWID data
Current Hash HWID: PgAAAAIABAABAAEAAQABAAAABgABAAEAJJSexMiQzVAeszIPRoMGDDb4Jtvy9LDkJdc87AAarFYu + Gl1Rso =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
REFERENCE DELL M08 APIC
FACP DELL M08
HPET DELL M08
STARTING DELL M08
MCFG DELL M08
M08 DELL SLIC
OSFR DELL M08
SSDT PmRef CpuPmHow to get a new product key to activate sp1I downloaded the sp1 update and after installation, I discovered that I needed a new kay product for activation. HOW CAN I GET THE KEY PLEASEEEEEEEEEEEE?
Your installation reports that it is authentic - but you have a cached validation failed.
Try a manual validation to www.microsoft.com/genuine/validate
If she passes (and should be) you will be offered IE9 and MSE - you don't have to take them!
[edit]
I have just re-ckecked the key - and it's for an ASUS computer.
You must purchase a legal Win Ultimate, or go back to the original OS that came with the computer using the manufacturer's recovery disks.
[/ Edit]
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How to get a new product key for Microsoft Games for Windows, Streets & Trips, or MapPoint
http://support.Microsoft.com/kb/973457Kind regards
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Microsoft technical support engineer -
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A product key has not expired. If all you have changed, it was the hard drive, you can reuse the product key and reactivate over the telephone.
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
I can't get my product key to work.
I have run your diagnostic test too, hope this helps
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - PWB9R - 4K7W4-2BT4J
The Windows Product Key hash: jlJIE69lzaXsu5B + X11cktZP6u8 =
Windows product ID: 00359-OEM-8992687-00015
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {ACF89584-B89F-4E9F-9520-A0096C84645E} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318 - 1533
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: 2.0.48.0
OGAExec.exe signed by: Microsoft
OGAAddin.dll signed by: MicrosoftOGA data-->
Office status: 102
2007 Microsoft Office system - 100 authentic
OGA Version: Registered, 2.0.48.0
Signed by: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{ACF89584-B89F-4E9F-9520-A0096C84645E} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 32 *-*-*-*-2BT4J 00359-OEM-8992687-00015 2 S-1-5-21-1223135797-1864993385-3875708080 SAMSUNG ELECTRONICS CO., Ltd.. R720 Phoenix Technologies Ltd. 01LT. M012.20090921.JIP 20090921000000.000000 + 000C8333207018400F8 0809 0409 GMT Standard Time(GMT+00:00) 0 3 SECCSD LH43STAR 102 100 Microsoft Office system 2007 12 19 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800015-02-1033-7600.0000-3162009
Installation ID: 020015023525445014487156410834633676604244787655747140
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 2BT4J
License status: licensed
Remaining Windows rearm count: 4
Trust time: 21/05/2013 13:19:31Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 4:18:2013 21:14
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID hash: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAeqg6wQ5B6AO6IMqvmojwiAhKUsrm1kbKActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC SECCSD LH43STAR
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPmForward to your response
Hello
If your product key is not working you should contact Microsoft customer service. They can help you.
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