I can't get the desktop version to open it.
I'm on a Mac under OS 10.10 (Yosemite). I was able to access history in Chrome and log in successfully. I downloaded the desktop version requiring the Air update (which I did) and now when I run the story on my Mac, I get a message saying that the application needs to update. So I try to update, but I get a message that says:
"Sorry, an error occurred.
The application cannot be installed because of a certificate problem. The certificate does not match the certificate of the installed application, does not support upgrades of the application or is not valid. Please contact the author of the application. »
Then I click on close and he raises the Launcher of history and once again the update popup opens and if I click later pop-up disappears. If I try to connect (I am a Subscriber CC) I get an error that reads:
"Error".
Unable to connect to the services. You want to connect offline? "No or Yes
I click Yes and nothing happens.
The online version seems to work in Chrome, but I'm really more interested in the desktop version. I know that this software is listed as beta but I expect again to allow it to operate at least a little bit. Now I can't use the version of office at all. I'd appreciate any help.
Thank you.
Please install it by following the link inside story.adobe.com.
Just in case where, update your Adobe AIR latest version: Adobe - Adobe AIR
Tags: Adobe Story
Similar Questions
-
How can I get the new Version InDesign 2015. I have the 2014 CC Version, how do I get the new Version InDesign 2015. I have the 2014 CC Version
Hello
You can just install desktop creative next cloud application link https://creative.adobe.com/products/creative-cloud and then install Indesign CC 2015 in the list of applications
-
I download the latest version of Firefox, but when I go to sign up for google + it tells me that my browser is no longer supported. I tried uninstalling and everything, but can not get the new version appears. Any Suggestions?
Please see that.
-
I have all the games Age Of Empires, the versions of Windows and I changed to a Mac computers. How can I get the Mac version of the games and use my existing serial keys?
Hello
As you have bought Age of Empires for Windows OS, you will not be able to install the same copy of Age of Empire Windows version on Mac. However, you can contact the telephone support for confirmation on this issue.
Here is the link:
-
Can I get the older version of sound recorder (like in XP) for my Vista operating system?
OK... Thanks for the update.
As much as I KNOW the XP version of sound recorder is not
available for Vista.Vista Movie Maker 6 has an option of Narration
that can be used to record audio... perhaps that he
worth to try.Windows Vista - Movie Maker-
Add narration to your movie
http://Windows.Microsoft.com/en-us/Windows-Vista/add-narration-to-your-movie And the free Audacity software might be worth a try:Features of Audacity:
http://Audacity.sourceforge.NET/about/featuresAudacity tutorials
http://Audacity.sourceforge.net/manual-1.2/tutorials.htmlGood luck...
-
Where can I get the best version of Windows Movie Maker that allows me to publish movies in FULL HD? For windows 7 rc?
Hello, sebianoti
Please use the Forum for answers and help to test Windows 7!
Windows Movie Maker is no longer included in Windows 7. Be sure to check the Windows Live Movie Maker beta available at http://download.live.com/moviemaker.
Let us know if that helps.
David
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
How can I get the Desktop 4.6 to stop loading rach time I turn on my PC?
Hello...
If you're running XP, right click on the Start button go Open - start/programs and delete icon Desktop Manager from the startup folder. When you install the Desktop Manager, framework of installation at the end asking you if you want it to start and you have to uncheck this option so that it does not start. By removing this startup folder, you won't have this problem.
H.
-
How can I get the latest version on my creative cloud
How can I get the latest version on my creative cloud
Hi Donaldh78.dh,
Please click on the following link: Contact Customer Care
*Remember to stay signed with your Adobe ID ( email id used to buy the product ) before accessing the link above*.
Select the exact options indicated below in the capture to get support of screen options:
Let us know if that helps.
-
I recently downloaded the Lightroom upgrade but the old version remains the default Lightroom Application on my laptop and I can only access the new version through the Adobe icon at the top of the screen. How can I get the new version of 'replace' the old?
Try to uninstall the old version - it is not necessary. An upgrade is a product independent and fully functional.
-
I can not get the latest version of photoshop on my laptop, my office has 20151114.r.301 x 64 my can of laptop ONLY get 20150529.r.88 x 64.
What gives?
Hi again,
Use this link to make a direct download - http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#cc2015
Concerning
Rohit
-
Hi, I buy the English version of Creative Suite Standard CS 6 student, and I wanted the french version. Can I get the french version, please, because I pay c$ 700, and I want instead?
Please see a product for another language or version of trading platform
Hope this will help you.
Kind regards
Hervé Khare
-
How many devices can I install the desktop version on?
How many devices can I install the desktop version on?
subscriptions and single user adobe licenses allow up to two simultaneous activations. you are in the facilities and unlimited downloads.
-
can I get the full version of photoshop cc with photography package?
can I get the full version of photoshop cc with photography package?
Yes
-
I just bought a ScanSnap scanner and it came with Adobe Acrobat Standard for Windows - but I have a Mac - can I get the Mac version?
Hi Dcee3,
Acrobat Standard was developed for the platform Mac Mac version is not available. It can run on a windows machine.
Kind regards
Anand
-
How can I get the previous version of Muse?
HTML & Javascript in an HTML embeded object does not work properly since I downloaded the latest update (November 2013). How/where can I get the previous version of Muse?
I understand the problem. My code was beautiful, but a feature in 'on' by default in the update of November 2013 Muse has created the problem.
The thumbnails on my homepage are PNG files. They are there by registering directly (via the button placed under the file menu). However, on my subpages, the thumbnails are referenced via Javascript in an HTML object. Like the placement of the tiles according to the results of the homepage of them being available in the generated Muse 'image' file when the site is exported, I can refer to them later Javascript in an HTML object in the pages following (I do this to show some random images). However, the files that I placed on my homepage are PNG and Muse was exporting as JPG because of a feature (in file / properties of the Site) is checked by default in Version 7. The feature is "opaque PNG convert to JPEG". Once I unchecked that defining and re-exported my site referenced by my Javascript PNG thumbnails appear on the subpages.
P.S. A couple of hours on the merry Road round to find the question - Ouch!
Maybe you are looking for
-
Automatically delete Inbox messages
When I read a message in the Inbox, respond, and then go to another folder, go back to the Inbox and the message I just answered is GONE! Not in the deleted folder or junk mail. It has completely disappeared. How can I fix?
-
All my executable files now open not just after I did a scan for spyware... How can I fix it
-
My hotmail account is sending spam email.
I changed the password and it is always the case. Someone is spoofing, do not access my account directly, because there is no way that they brute forced my second password, and even if they did, there is nothing to gain by it. I scanned my computer w
-
RestorePoint feature' is disabled, preventing the update of drivers
Original title: Edward 'Restorepoint' is disabled, preventing the update of drivers Question: How and where I turn it back?
-
Libraries MISSING on the left side of the screen.
Windows 7 I know that you can right click on libraries Reset, but it does not work. I also reset all settings default folder and views etc. I am pretty familiar with this stuff and have spent some time trying to find this question. As you can see fro