I can't get the desktop version to open it.

I'm on a Mac under OS 10.10 (Yosemite). I was able to access history in Chrome and log in successfully. I downloaded the desktop version requiring the Air update (which I did) and now when I run the story on my Mac, I get a message saying that the application needs to update. So I try to update, but I get a message that says:

"Sorry, an error occurred.

The application cannot be installed because of a certificate problem.  The certificate does not match the certificate of the installed application, does not support upgrades of the application or is not valid.  Please contact the author of the application. »

Then I click on close and he raises the Launcher of history and once again the update popup opens and if I click later pop-up disappears. If I try to connect (I am a Subscriber CC) I get an error that reads:

"Error".

Unable to connect to the services. You want to connect offline? "No or Yes

I click Yes and nothing happens.

The online version seems to work in Chrome, but I'm really more interested in the desktop version. I know that this software is listed as beta but I expect again to allow it to operate at least a little bit. Now I can't use the version of office at all. I'd appreciate any help.

Thank you.

Please install it by following the link inside story.adobe.com.

Just in case where, update your Adobe AIR latest version: Adobe - Adobe AIR

Tags: Adobe Story

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