I can't go on the internet, and all my software does not work

I was trying to install the Norton Internet Security 2011 and it took about three hours to remove the old one and it never installed a new. And after that, I tried to go on the internet and he claims that the msn.exec shortcut is not available and I had to go to search for, but I had no luck. My MSN, Internet Explorer, Safari, Google Chrome, and many other software (ie iTunes, Zune) who all worked before putting the disk of Norton, is no longer work. My daughter portable computer works very well, and the internet connection is still strong. I called Microsoft and they said that it has something to do with the IP address, it is a mistake. Someone knows how to fix this? Greatly appreciated, thanks!

Hello

·         What version of Internet Explorer you are using?

·         This error message you receive when you try to access programs?

 

You try to run the system restore that will repair return the computer to the point while it was working fine.

How to restore Windows XP to a previous state

For Internet Explorer, you can follow this link & check if the problem persists.

Internet Explorer does not start or stops responding

To remove the old version of the Norton antivirus, you can download & run the Norton removal tool to remove Norton completely from your machine. Then try to install Norton Internet Security 2011.

Download and run the Norton removal tool to uninstall your Norton product

You can also contact Norton support for assistance.

Hope the helps of information.

Please post back and we do know.

Tags: Windows

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