I can't import a paid app in Apple Configurator.

I can go for Volume purchase program and buy a paid app for our school.

Then I can take.

After I buy, the top line of the spreadsheet says that it was bought.

However, I can't import into Apple Configurator.

I see it in "Downloads" but it is always grayed out so I can't import.

I'm logged into Mac OS 10.10 administratively for the permissions of the operating system is not the answer.

A major problem for us.  Any help would be greatly appreciated.

Hello

Contact Apple directly > https://www.apple.com/support/mac/app-store/contact/

Or on Twitter: @AppleSupport

Tags: Mac App Store

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