I can't install a program that can solve my problem with Firefox.
Windows 7 won't allow Firefox to install a program that can solve the problem. Whenever I click on the Firefox icon, the message says to allow a program to install. I click Yes, but it never gets installed.
Hello
1. are you able to install any other programs?
2. don't you make changes to the computer before the show?
3. What is the accurate and complete error message you get?
Method 1
I suggest to perform the clean boot and then try to install Firefox. When you perform the clean boot make sure you disable all antivirus and firewall programs.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: Make sure that you reset the computer back to normal once the diagnosis is complete.
Method 2
I suggest you try the steps from the following link:
Problems installing and uninstalling programs on Windows computers
http://support.Microsoft.com/kb/2438651#reso3
If the problem is only with the installation of Firefox, then I suggest you to contact Firefox support.
http://support.Mozilla.org/en-us/forums
Tags: Windows
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