I can't locate the 'other' data stored on the mac. Help!

I've had my mac for less than 1 month.

I added 12 gigabytes of photos and videos. And less than 1 GB of files. (4 files to be exact)

My macbook says "Startup disk is full."  When I look in 'about my mac' he said I got 96 gigs of 'OTHERS '.

I tried the chat with Apple support and my macbook does not connect.

I need help!

Thank you

First of all understand what represents the OTHER category:

https://support.Apple.com/en-us/HT202867

Download the Internet OmniDiskSweeper and Grand Perspective (both free) and open them. They will show all your files and respective sizes. Transfer to a HARD drive external files don't want on your Mac or remove them.

Don't forget to empty the trash. Then only the space is allocated additional data.

Ciao.

Tags: Notebooks

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