I can't open Firefox. I am slot Win IE 8.1 opens immediately.

It started yesterday, but now is serious. Help, please.

Hi budcohen,

Make sure that nobody plays a practical joke on you by changing which opens your shortcut. Right click on your shortcut of Firefox and check the "Target" line on the shortcut tab. It should read:

  • C:\Program Files (x 86) \Mozilla Firefox\firefox.exe

If you notice that the shortcut will be headed to another (for example ' iexplore.exe'), or delete the shortcut and make another change the target line to what I posted above. I'm not too familiar with Windows 8 interface, so if you create a new shortcut, it might be better if you take a peek at:

If the above doesn't help you, you can download the latest Firefox on the official website of Mozilla here:

When you uninstall Firefox from the control panel > programs and features, be sure not to delete personal information if you want to keep your bookmarks. After uninstalling, you must also remove the Firefox directory in Windows Explorer as well in order to remove any residual files issues the:

  • C:\Program Files (x 86) \Mozilla Firefox\

The information in your profile (including your bookmarks) are stored in a separate location so will not be affected by this deletion. If you want to stay on the good side, you can save your profile by following these guides:

Let us know if it works!

Tags: Firefox

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