I can't open Mozilla on my computer

I can't open my firefox to get my email

Please provide more information. What is your system and Firefox?
What happens when Firefox is called?

Start Firefox in Safe Mode {web link} by holding down the < shift >
(Mac options) key and then from Firefox. Is always the problem?

Tags: Firefox

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Here's the crash id I hope they can be more detailed than what I'm typing

BP-25faf820-3ada-4c6b-846f-a3c412130711

BP-d123fd1a-CD29-46f0-AC47-e29ff2130711

BP-04cbde72-6dd1-4344-89cd-f63d72130711

BP-a491faed-59C6-401F-8E38-802632130711

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Help I can not open files that I don't know what browser I need to open them as I have encountered problems when I used the default Mozilla browser?

Question

I have another type of problem with Firefox

Description

I have no idea what browser should I use to open files in Firefox, I used the browser default Mozilla initially which caused me a lot of problems so I stopped using it but don't know alternatives, could someone please because I can't open any files at all now.

This has happened

Each time Firefox opened

As soon as I stopped using the default browser of Mozilla

Troubleshooting information

 Application Basics

       Name
       Firefox

       Version
       3.6

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

ID

       Microsoft .NET Framework Assistant
       1.1
       true
       {20a82645-c095-46ed-80e3-08825760534b}

       Google Toolbar for Firefox
       7.0.20100326W
       true
       {3112ca9c-de6d-4884-a869-9855de68056c}

       Norton IPS
       2.0
       true

       Norton Toolbar
       4.6
       true
       {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}

       Java Quick Starter
       1.0
       true
       [email protected]

       Java Console
       6.0.20
       true

 Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.fixup.alternate.enabled
       false

       browser.history_expire_days.mirror
       180

       browser.places.importBookmarksHTML
       false

       browser.places.importDefaults
       false

       browser.places.leftPaneFolderId
       -1

       browser.places.migratePostDataAnnotations
       false

       browser.places.smartBookmarksVersion
       2

       browser.places.updateRecentTagsUri
       false

       browser.startup.homepage_override.mstone
       rv:1.9.2

       extensions.lastAppVersion
       3.6

       general.useragent.extra.microsoftdotnet
       (.NET CLR 2.0.50727)

       network.cookie.prefsMigrated
       true

       places.last_vacuum
       1270458866

       print.print_printer
       Canon iP1600

       print.printer_Canon_iP1600.print_bgcolor
       false

       print.printer_Canon_iP1600.print_bgimages
       false

       print.printer_Canon_iP1600.print_command

       print.printer_Canon_iP1600.print_downloadfonts
       false

       print.printer_Canon_iP1600.print_edge_bottom
       0

       print.printer_Canon_iP1600.print_edge_left
       0

       print.printer_Canon_iP1600.print_edge_right
       0

       print.printer_Canon_iP1600.print_edge_top
       0

       print.printer_Canon_iP1600.print_evenpages
       true

       print.printer_Canon_iP1600.print_footercenter

       print.printer_Canon_iP1600.print_footerleft
       &PT

       print.printer_Canon_iP1600.print_footerright
       &D

       print.printer_Canon_iP1600.print_headercenter

       print.printer_Canon_iP1600.print_headerleft
       &T

       print.printer_Canon_iP1600.print_headerright
       &U

       print.printer_Canon_iP1600.print_in_color
       true

       print.printer_Canon_iP1600.print_margin_bottom
       0.5

       print.printer_Canon_iP1600.print_margin_left
       0.5

       print.printer_Canon_iP1600.print_margin_right
       0.5

       print.printer_Canon_iP1600.print_margin_top
       0.5

       print.printer_Canon_iP1600.print_oddpages
       true

       print.printer_Canon_iP1600.print_orientation
       0

       print.printer_Canon_iP1600.print_pagedelay
       500

       print.printer_Canon_iP1600.print_paper_data
       9

       print.printer_Canon_iP1600.print_paper_height
       11.00

       print.printer_Canon_iP1600.print_paper_size_type
       0

       print.printer_Canon_iP1600.print_paper_size_unit
       1

       print.printer_Canon_iP1600.print_paper_width
       8.50

       print.printer_Canon_iP1600.print_reversed
       false

       print.printer_Canon_iP1600.print_scaling
       1.00

       print.printer_Canon_iP1600.print_shrink_to_fit
       true

       print.printer_Canon_iP1600.print_to_file
       false

       print.printer_Canon_iP1600.print_unwriteable_margin_bottom
       0

       print.printer_Canon_iP1600.print_unwriteable_margin_left
       0

       print.printer_Canon_iP1600.print_unwriteable_margin_right
       0

       print.printer_Canon_iP1600.print_unwriteable_margin_top
       0

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed.show_once
       false

Version of Firefox

3.6

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en - us; RV:1.9.2) Gecko/20100115 Firefox/3.6 GTB7.0 (.NET CLR 2.0.50727)

Plugins installed

Zylom - Plugin
Coupons, Inc. Coupon Printer DLL
Default plugin
Deploy Script NPRuntime plugin Library for Java (TM)
Shockwave Flash 10.0 r45
3.0.50106.0
Google Updater pluginhttp: / /pack.google.com/
6.0.12.1483
RealPlayer LiveConnect-Enabled plug-in
Netscape Plugin RealJukebox
RealArcade_NPAPI_Plugin
Google update
Next-generation Java plug-in 1.6.0_20 for Mozilla browsers
The QuickTime Plugin allows you to display a wide variety of multimedia content in Web pages. For more information, see the Web of QuickTime site.
Npdsplay dll
DRM Netscape Plugin store
DRM Netscape Object network

Skip this question, I've now solved.