I can't open my lightroom or photoshop programs

I even uninstalled and reinstalled thinking that was the issue and updated the two applications. I am also aware of the payments, so don't know where to go from here.

Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

failure to help, reset your preferences-

Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

Photoshop: https://forums.adobe.com/thread/375776

Tags: Adobe

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