I can't open or save attachments in e-mail.

I can't open or save attachments in e-mail.  I have windows Vista 32 bit with Trend Micro Security and IE9.  It started last week.  I made no changes to the system.  I searched all the newspapers of the community on this subject without success (it would be useful if it were in chronological order, so I could see more recent issues and resolutions.  How can I recover from this serious problem that won't let me record/opening attached.  I'm getting desperate.

Hello

You have access to the email that you are unable to download attachments from Internet Explorer or via an e-mail client? If it is a mail client, please let us know what email client you use.

Method 1: make sure that you do have the option not to save the pages encrypted on the disc is activated. You can enable/disable this option as follows:

  • Open Internet Explorer
  • Click on Tools
  • Click on Internet Options
  • Click the Advanced tab
  • Enable or disable the option not to save the pages encrypted on the disc
  • Click OK
  • Close Internet Explorer
  • Open Internet Explorer

Method 2: Try to reset the settings of Internet Explorer 9.

http://Windows.Microsoft.com/en-in/Windows-Vista/reset-Internet-Explorer-settings-in-Internet-Explorer-9

Note: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

Please post back if you have any questions about Windows. I will be happy to provide you with the additional options that you can use to get the problem resolved.

Tags: Windows

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