I can't play the CD or DVD in the cd/dvd drive?

The error message in my hard drive says configuration error 19

Hello

·         Do you have you can make changes before the show?

Code 19:

Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. To resolve this problem, you can first try running a Troubleshooting Wizard. If this does not work, you must uninstall and reinstall the hardware device. (Code 19)

I suggest you to follow the steps in the Microsoft Knowledge Base article below and check if it works.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/982116

Hope this information helps.

Tags: Windows

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