I can't scan and my says hp solution cannot run because the device is not complete

I use windows 7 64 it. My printer is HP Photosmart all-in-One Printer - C510a eStation. I use a laptop and a wireless network. Earlier my printer wasn't working, so I reinstalled the program using the cd, but now the hp solutions don't work and I can't use the scan operation. When I try to use the scan on the zeen function it just says: I am unable, and to use the software of the printer came with. I don't know what to do. I have to be able to scan, but also print. I don't want to uninstall or reuse the cd because it took hours for me to feel like work. Please help and thank you

Hello frustrated_37,

Based on the description of yourself, I recommend 2 steps mentioned below...

  1. Run the s/w CD, you will be prompted with options such as adding a device, install more software etc... Click on "Install more software", click on "HP Solution Center" if it is present.
  2. Root access file middle for scanning to work. To do this, you must click START > computer > program (x 86) > HP > Digital Imaging > Bin . Locate the hpiscnapp.exe file, do a right click on it and then "send to desktop" > Desktop (Createshort Cup).

Double-click the created short that would open the scanining interface.

Kind regards

Jabzi

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Tags: HP Printers

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