I can't send or receive emails

Original title: Network wireless adapter NIC Ethernet network device

I have windows 7 & have had this same problem several times recently - everything works, except that I can't send or receive emails-i have been in contact with a Tech & they fixed 2 x, now again he is is past-it shows a lock in the corner down to RT. When I click on my email

Hi Elizabeth,.

It seems that you are unable to send and receive e-mails. I'll be happy to help you.

I would be grateful if you could answer the following questions:

1. did you of recent changes made to your computer?

2. what browser do you use?

3. which e-mail account do you use?

4 are you using wired or Wi - Fi?

If you use Internet Explorer, see the steps below.


Method 1: Open Internet Explorer modules mode check if it works.

To start Internet Explorer without modules:

a. click the Start button, then select all programs.

b. click on Accessories, then select System Tools.

c. click Internet Explorer (No Add-ons).

If your browser seems to work correctly in Internet Explorer (No Add-ons) mode, you can use the add-on Manager to disable all add-ons and then turn on modules only as needed. This will allow you to figure out which add-on is causing the problem.

Method 2: Refer to the following link suggestions.

The problems of access to webmail using Internet Explorer

http://support.Microsoft.com/kb/2483955

Reset Internet Explorer WARNING: characteristic reset Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

If you have additional questions, or if this problem persists, post it here and we will be happy to help you.

Tags: Windows

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