BlackBerry smartphones can not send or receive emails from hotmail.

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• BlackBerry smartphones can not send or receive e-mail through hotmail

  I have the Pearl 8110 and I had it in place to receive and send emails through my hotmail and aol accounts. I can always send and receive by aol, but not through hotmail

  You will probably need to revalidate your hotmail account. I read a few questions a couple days affecting hotmail users. Several hotmail accounts must also be renewed all the 90 days. Click the icon to setup e-mail on your BlackBerry and sign in to your account BIS (BlackBerry Internet service). Click e-mail accounts, see if you have to re-enter your password for your hotmail account.

• BlackBerry smartphones can not send or receive e-mail, or use web2go

  Hi-

  I hope that someone can help you. I can't send or receive e-mails on my Blackberry. I use gmail. I tried to play around with the settings, but I can't get even the web2go right now when I try to enter my e-mail settings. It gives me an error message that says: "the site are not available in this way. Please use the URL or the link provided by your service provider. "I do not know what link they are talking about. I tried a soft and hard reset nothing helps and can not find a solution online. It is true that anything more than a reset is beyond my knowledge.

  Here are some details about my setup:

  BlackBerry Curve 8520

  Carrier: T-Mobile with package data

  OS v4.6.1.259 (Platform 4.2.0.116)

  E-mail: gmail

  Any help would be greatly appreciated!

  This this way... > connection
  > account management
  > Go to the bottom of the page
  > Connect and share
  > configure e-mail
  You should be sent to the Blackberry page

• BlackBerry smartphones can not send or receive e-mail messages

  Cannot receive or send emails on blackberry - message reads "eception exception DSSMA (5): 2 invalid state.

  OK the email on laptop - how I grind

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones can not send and receive E-Mails / BB Internet Service does not

  Hello

  got a 9000 "BOLD" for Christmas and just move my Pearl 8100 via Switch Device Manager to 9000 "BOLD". One problem so far: although I copied all the data including my accounts of personal emails from the bead on the "BOLD", I can't send / receive E-Mails.

  Just found that Blackberry Internet Services do not now. If I understand the manual, I have to activate the device. I just sent the message HRT, but is it enough?

  In the email setup screen I just find the configuration of the company, not an option to set my personal E-mail-accounts.

  What should do?

  TIA

  Ralf

  Hello

  OK, now it works. The "BOLD" had to be activated manually by my carrier; He didn t connect automatically as it should. Then I had to make several soft resets, changed the unit - so I needed another site (country), not that we mention here - and finally the "BOLD" connected to the Initernet - finally!

  So, the BB seems to be a bit complicated; never encountered such problems using my Pearl. But in any case, now it works.

  Thanks for your support!

• BlackBerry Smartphones can not send or receive MMS on my 8100

  My service provider is T-Mobile, but I have not had any problems with it on my previous phone.

  Under service book, I have Config MMS, but I have nothing under the host Routing Table. I tried clicking on 'register now', but then he says 'Registration Message sent'... He sends this message?

  My plan has the ability to send and receive MMS, and I don't have a data plan. I'm also not on any corporate server.

  Any ideas?

  Hi and welcome to the Forums!

  If 'Register Now' done nothing (you should receive a Message on your BB), then you need to contact your carrier for assistance that something in your account with them does not work as it should... and they control your account.

  Best.

• BlackBerry smartphones can not send or receive e-mail

  can someone tell me how to return my service books

  Sure - This is the KB:

  • KB02830 Send the directories for the BlackBerry Internet Service

  Good luck and let us know!

• BlackBerry smartphones can not get my yahoo email for work

  Hello

  After the death of the battery from my Blackberry 9360, I just bought a new 9720 two days ago in Dubai, thinking that I can just put the same SIM card (from the 9360) of my Swisscom Mobile operator in the new 9720, and I can just continue to receive emails from my yahoo email account. But it does not work.

  Apres_que I set up the yahoo email account under the function of setting on the new 9720, the account is listed with Yahoo symbol in the e-mail... accounts where you can then choose "add another email address" or "back to the setup"). But the 'E-mail accounts' icon (in the Setup, where it lists the different features you can configure outside e-mail accounts) doesn't idicate (with one (1) next to him), who has an e-mail account has already been set up. When I try to compose an e-mail, I get the message "no message services configured. You will be redirected to the Setup Assistant to configure your e-mail account "."

  If I click on ok to continue in this direction, it brings me to the email accounts screen that shows the already created Yahoo e-mail account. If I try to recreate the yahoo account, I get the message that "this account has already been added to your BlackBerry Internet Service". But obviously my yahoo email account does not work because I can't write or receive messages.

  According to your post KB05000, I remove my email yahoo [CMIME] account in the service book, but I noticed there is a second book of service of Internet Service to my yahoo email account that ends with [CICAL]. I wonder if this has nothing to do with it and that I should remove this as well?

  Thanks in advance.

  Jens

  CMIME is messaging (email) and CICAL is calendar.

  Yahoo! has had some problems in recent months. It might actually be a problem with them and nothing to do with BB. I can't say for sure, however.

• BlackBerry smartphones can not send email with v4.5

  I've upgraded to version 4.5 of the software of the device for my Curve 8310 and now I can not send emails (receives OK). I can't access the email settings. When I go to the Setup Wizard, it happens to the page date and time and the next page returns a "404: not found" error. If I go to my 'Mobile e-mail settings' it does not recognize my user name and password (grrrrrr). Suggestions that don't involve reinstalling the original software?

  Network: Vodafone UK

  Hi mjbryan

  U put in place an email with the BlackBerry Internet Service account?  If you have, you must log into your BIS account and return service directories.  If you have not configured to send yet, you must create an BIS account and add your email address.  You should be able to set up BIS here http://www.mobileemail.vodafone.net/

  See you soon!

• BlackBerry smartphones can not send emails or messages image

  I got my Blackberry about 2 weeks and everything worked very well. But, today is not send or receive picture messages or emails and I don't know why.

  Help?

  OK, here ya go...

  Try this...

  Go to OPTIONS > ADVANCED OPTIONS > APPLICATIONS > TABLE of ROUTING HOST > then press Menu (BlackBerry) > register NOW.

• BlackBerry smartphones can not send messages or make phone calls

  My BB torch worked fine earlier, but there is an hour, it just stopped.  He has connections and bars, until in the Connections window bit. I tried it turn on and off as well as to take out the battery after it's off to reset.  I tried to remove all of my old conversations in the phone as well. I can still connect to the internet on this topic very well.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry smartphones can not make or receive calls on new 9720

  Hi all I just took delivery of my new 9720. Bought on ebay an unwanted update. The phone is on orange, I inserted my SIM connected to my wireless network, numbering fixed checked is no etc. etc. on but can not make or receive calls. I'm new to the blackberry phone so I missed something? Thank you in advance Dave

  Thanks a lot for your help and your advice. I'll be back on the phone to the seller for a full refund. I ordered another direct phone to orange so no probs, this should be... If all goes well
  Thanks again for the help
  Dave

• BlackBerry smartphones can not send photos

  I downloaded the new bbm 6.0.0.129 and I can not send pictures or voice notes ect... And even when I go on my photo albums, I can't send it to bbm from there, it gives me only the options to send text or email or on facebook, but not to a Messenger contact why I can't?

  First try a battery pull.  While the unit is powered on, unplug battery 15-30 seconds, reinsert, then wait for the device to reboot.  Who help me?

• Why my 5th generation ipod can not send or receive messages from other apple devices?  My ipad works great, but my Ipod touch keeps giving me the exclamation with message not delivered?

  Why is not my Ipod 5th generation touch send or receive messages from other users of apple more on wifi devices? My ipad mini still send and received messages on the thin wifi but ipod guard give me exclamation red with the message not handed over.  I'm happy to send to my habit a few contacts that I always send to apple devices have.  I don't know why she would suddenly leave the sending and receiving.  I did the last update, it still does not.

  Have you tried

  If you can't send or receive messages on your iPhone, iPad or iPod touch

• BlackBerry smartphones can not send but can receive after changing the password for AOL

  Need to change password on AOL.  Able to receive emails, but cannot send!  Can send other accounts of e-mail on the BB.  No BES

  Thanks for the suggestions.  In the meantime, I actually did all those who, believe it or not.  Things seem to be resolved, but will keep these instructions in case of future problems.