I can't sign in to my account for 3 days.
I tried to reset the password, but unfortunately I forgot my secret answer as well. In addition, the alternative e-mail address is my own e-mail address.
Hi KipuGhale,
Thank you for visiting the Microsoft answers community.
The question you have posted is bound using Windows Live and would be better suited in the Center of Windows Live Help solutions. Please visit this link to find a community that will support what ask you
Tags: Windows
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Hello
Please do the following steps and then see the instructions in the links below:
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I'm not quite sure what you mean by "switch to Firefox for your operating system"... (?) Firefox is a browser and not an operating system; but maybe you mean that you want to use Firefox as a browser, instead of Internet Explorer, your operating system is Windows or edge?
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Hi Kevo82,
Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is linked to (Windows Live One Care and would be better suited to the Live One Care Community.) Please visit the link below to find a community that will provide the support you want.
Maybe it's not the exactly the forum for the security of the family but it is closely relate to Live One Product Care, many experts in this forum be a care products to help a Live question most concerns complicate.
http://social.Microsoft.com/forums/en-us/category/windowsliveonecareHope this helps, Kevin
Microsoft Answers Support Engineer
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Hello buchionunwor,
Thank you for using communities of Apple Support.
I see that you are having problems connecting to your iCloud account. The following article provides basic troubleshooting for problems with your iCloud account.
iCloud: Troubleshooting account
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You get the error message or if you're simply send to the log in page?
If clearing cookies doesn't work, then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
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Check and tell if its working.
May not be related to your problem, but some of your Firefox Plugins are out of date
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Hi Ian,
By default, Windows Live Family Safety remembers the user ID of the first parent who signed in. Since you have changed your e-mail address, you can remove it by reinstalling Family Safety, please follow the steps below:
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Hi CherribieBekken,
As the account has been compromised, you can change or reset the password and check if that helps. If need be so you can add safety information to your account so that it is safer in the future.
Read these articles to learn more on this topic.
Return to your Microsoft account if it has been compromised.
http://Windows.Microsoft.com/is-is/Windows-8/get-back-blocked-hacked-account
Security information for the Microsoft account: FAQ.
http://Windows.Microsoft.com/en-us/Windows-Live/account-security-password-information
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