I can't sync my Iphone 6

My iphone and itunes are both up-to-date regarding their updates, but my phone syncs with my laptop. I need help.

Sync your iPhone, iPad or iPod touch with iTunes using Wi - Fi connection

Use iTunes to synchronize information on your iPhone, iPad or iPod touch with your computer by Wi - Fi.

This article is for syncing with iTunes using a Wi - Fi connection. You can also sync your iPhone, iPad or iPod touch with iTunes via USB.

Synchronization allows you to share information between devices. For example, if you buy a movie on your computer, you can synchronize to add the movie to your iPhone.

When you sync, iTunes determines if your computer or your iOS device has the latest information. Then you can choose what you want to synchronize.

Configure iTunes to sync your device iOS over Wi - Fi

  1. Open iTunes. Make sure you have the latest version.
  2. Use the USB cable supplied with your iOS device to connect it to your computer.
  3. In iTunes, Search, then click on your iOS device.
  4. On the Summary tab, select "synchronize with this [peripheral] by Wi - Fi."
  5. Click on apply, then disconnect the USB cable.
  6. Choose which items you want to synchronize, and then click on synchronize.

When the computer and the iOS device are on the same Wi - Fi network, the iOS device appears in iTunes. Device iOS automatically sync every time it charges and iTunes is open on the computer. Learn more aboutwhat you can synchronize and how to synchronize specific items. You can also synchronize your device iOS via USB cable.

Get help

If you cannot set iTunes to sync over Wi - Fi, or if synchronization does not work:

  1. Restart your computer and your iOS device.
  2. Make sure that your computer and your iOS device are on the same Wi - Fi network. Synchronization does not work on an Ethernet to a Wi - Fi connection.
  3. Check your firewall settings. If you are using security software or a firewall on your computer or your router, you can get help with security software. You can also contact the router manufacturer or consult the documentation to know how to open the ports TCP 123 and 3689 and UDP 123 and 5353.

Tags: iPhone

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