I can't synchronize my parameters of color with my colleagues. Sync settings is always grayed out

Hello. Although I looged in, my color profile have kept and I'm not synced with my co-workers. I tried through PS and InDesign, but the option is grayed out for the sync settings. any ideas?

Well in that case I advise you to Contact customer services as technical troubleshooting may be required.

Tags: Adobe

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