I can't upgrade because it's the wrong country in my profile

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  Help, please.

  Juan

  Hello

  Restart your computer and then try to update, if you always the same error then follow the steps mentioned in the link mentioned below.

  http://helpx.Adobe.com/creative-cloud/KB/troubleshoot-CC-installation-download.html

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• I want to update lightroom 5.7 version 6 and I get an error message telling me that I'm in the wrong country! everything simply amazing!

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  I have an adbe ID and everything is OK

  Hello

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• Failed to open AdobeStock_56567161.ai because it's the wrong type of file

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  I'm on a PC w/Windows 10, Photoshop elements running 11. I recently downloaded Ten files .ai Adobe stock.

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  Thank you for any help with this.

  Hello Ann,.

  . HAVE the files require Adobe Illustrator to open because they are vector files.

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  Please refer to the below document.

  With the help of Adobe Stock

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• Validation of Windows 7 shows the wrong country

  I'm trying to validate my Windows 7 Professional, which was bought by Microsoft between two and three years.  It's in an attractive, light gray, real container plastic with Microsoft clearly embossed on it in the lower right corner.  It's the only OS installed. My computer is a Hp Pavilion Slimline s5-1010 model, OEM.   My non-genuine view is the result of a problem that began with the UAC a few months ago when I tried to download and install Paint.net.  Stupidly, I tried to solve the problem of the installation.  Now, I know that UAC is certainly beyond my skill level.  I never understood what was going on with the UAC.  It makes me feel very safe, even if I'm a big bank or an international company.  I'm the only user at home and not on a network. Nevertheless, I am sure that some bad guys are there to me.  Back to my story: I tried to change the security settings through the properties.  Who expanded all of my problems.  Malware doesn't show any problems.  My security settings are correct.  I've never had security problems.  I ran third-party security programs and nothing was found.  I tried without success to update or re-install my drivers from INTEL.  That did not work.  Apparently, it did not any more damage.

  Of the updates, I get an error message that it cannot find the updates.  I tried to update IE_11 with an error message that I already have a newer version of IE installed. I tried to disable it without success.  It does not open.  I tried sfc/scannow; However, the repair does not open.  I ran a restoration that gave an error that Windows 7 could not start, even if Windows has started, otherwise I couldn't have run restore.  Apparently, HAVE mainly has, not much, I.  The later start repair failed.  However, fortunately, Windows 7 opens and works with Firefox. Currently, I would like to reinstall Windows 7 unless I have about 60 programs.  I shudder at the idea of going through UAC facilities with many programs. I have several other problems, such as Windows cannot find taskmgr.  My main problem is that my wife wants me complete this fear she made a pre-emptive strike and devastating against my conjugal happiness.   It is a situation of serious must-finishing.

  I have a tip: my product key is correct, see below.  When I try to validate I get an error message that the key is not valid in my country, the United States I lived in the bosom of the Amazon spitting distance, as it was no wider than the Green River.  I can verify this because a friend across the street was personally hired by Melinda Gates, and it was back near the twelfth of never.

  Thank you.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 51uld not start.
  Code of Validation caching online: 0x0
  Windows product key: *-* - J3KK7 - 3BH8F-WV6B6
  The Windows Product Key hash: af/80eptF + ihH9cQZ7vH2j70gCA =
  Windows product ID: 00371-177-4070334-85098
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {EC2F0A95-C45E-4F57-9FAF-783B821B46A6} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130828 - 1532
  TTS error:
  Validation of diagnosis: FCEE394C-69-8007007e_1BC0EFCD-167-8007007e_1BC0EFCD-142-8007007e_78155E4D-138-8007007e
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070002]
  [File mismatch: C:\Windows\system32\slui.exe[Hr = 0 x 80070002]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {EC2F0A95-C45E-4F57-9FAF-783B821B46A6}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-WV6B600371-177-4070334-850985S-1-5-21-441124055-1803414133-3232284824Hewlett-Packards5-1010American Megatrends Inc.. 6.07 20110321000000.000000 + 000DC0B3707018400F804090409Time(GMT-08:00) Standard Pacific03HPQOEMSLIC-CPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 6:3:2014 11:38
  ActiveX: Not registered - 0 x 80070002

  The admin service: not registered - 0 x 80070422
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: MgAAAAEABAABAAEAAQABAAAAAQABAAEAeqgoHzRcfhJI5Kp2gjsI84i3xJYG14BpRso =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  SLIC SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC

  Hello

  I suggest you try the steps from the following link:

  Error 0 x 80070005 in Windows Update when you try to install updates
  http://support.Microsoft.com/kb/968003/en-us

  I hope this helps.

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  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
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