I can't upgrade my lightroom 5 for lightroom cc after buying the plan of photography

Similar Questions

• Hello. I installed the trial versions of 2014 CC Photoshop and Lightroom 5.6 (ie the plan of photography) on a desktop computer that I've added a new drive in Windows 7. Everything works well, BUT it's an old computer, and I think he could pack up unexpe

  Hello. I installed the trial versions of 2014 CC Photoshop and Lightroom 5.6 (ie the plan of photography) on a desktop computer that I've added a new drive in Windows 7. Everything works fine BUT it's an old computer and I think he could pack up unexpectedly. These things are happening. I want to sign up for the plan of photography but I also a Windows Vista laptop, and it's old too so I can put apps on a new office and a new laptop computer, after you have already installed on my desktop. That is why three activations. Am I allowed to do? See you soon. Paul

  You can't have three activations. It is simply not possible technically. If and when the time comes, just disable you / disconnect is on one of the old systems and install it on the new. If the system goes belly up, you contact support to reset your account. No need to make it more complicated than that and resist it.

  Mylenium

• I own CS3, can I upgrade Illustrator 5.5 or I have to buy the version complete?

  I am currently the owner of Creative Suite 3 Design Premium, but I do not see that he had to move to Creative Suite 5.5 if I only need to Photoshop and Illustrator.

  Because the features that I own Illustrator, I am eligible for the upgrade price or I have to buy the full version of Illustrator. The drop-down list in the store does not list Creative Suite and Illustrator.

  As far as I know, you can't go from the suite of different programs. But if summarize you the full suite should be cheaper than the 2 products.

• I have to cancel my account to create a new one with the United States like my own country, in order to buy the plan of photography. I am a resident of NYC which temporarily to the El Salvador.  How can I install lightroom CC?

  Help please

  The Adobe ID country you have now is El El Salvador. In case you already have the CC, you can run as a desktop without you application connect to the internet for up to 90 days.

  Use please contact customer service to communicate directly with the billing support.

  Concerning

  Stéphane

• How can I buy the Plan of photography in Russian rubles when I temporarily live in Israel? [was: Hello, I am a citizen]

  Hello, I am a citizen of the Russia and I want to buy photography pack.at right now I live in Israel and have Russian Bank visa card. When I pay, I can play in NIS (Shekels), how can I buy it in Russian rubles?

  Hello

  You must contact Adobe sales team will help you to do this. Please click the link below and start a conversation

  Contact the customer service

• Can I use the libraries of adobe with the plan of photography?

  Hello

  I would like to know:

  If I buy the plan of photography (with Photoshop and Lightroom), can I use the adobe libraries and connect ALL the apps on iPad and iPhone to my Mac? (I speak especially of 'Form CC' and 'Photoshop Mix').

  I am able to get unlimited updates of these two major software? (for the period of 12 months)

  Am I able to download and use the software on two different computers (iMac and laptops) that will always and only be used by me?

  Thank you for the help,

  Matteo.

  Hello

  You can activate the license on 2 machines using the same Adobe ID.

  The cloud storage is provided for 2 GB in terms of photography.

  Reference: Lightroom and Photoshop | Plan of creative photography of cloud of Adobe

  Kind regards

  Sheena

• Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year). the error is: there was a problem processing your order, please contact our Service team customer care for assistance. AfricaBa North

  Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).

  the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735

  Help me please to solve this problem. I need my lightroom immediately)

  Hi mohamed,.

  Please see the link below to buy the plan of photography:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  In case you still have question, please contact sales at Adobe team.

  Adobe Middle East and North Africa

  Kind regards

  Sheena

• I have a new Mac Book Pro. If I buy 5 Lightroom now, can I upgrade to Lightroom 6 for free?

  I have a new Mac Book Pro. If I buy 5 Lightroom now, can I upgrade to Lightroom 6 for free?

  Nobody knows.

  The usual policy of Adobe in the past, it's that if you buy a version of Lightroom and within 30 days a new version comes out, they will give you a free upgrade. The problem is Adobe never pre announcement when the new version comes out. (And of course, Adobe could announce a different strategy for Lightroom 6)

  So, its up to you if buy you now or wait.

• can I upgrade windows 2000 pro for Windows XP?

  can I upgrade windows 2000 pro for Windows XP?

  Hello

  Note Windows 2000 and Windows 2000 Professional can only be upgraded to Windows XP Professional. You cannot upgrade Windows 2000 to Windows XP Home Edition.

  "How to install or upgrade to Windows XP"

  http://support.Microsoft.com/kb/978307

  What specifications are needed for XP.

  "System requirements for Windows XP operating systems"

  http://support.Microsoft.com/kb/314865

  "Taken Windows XP supported upgrade paths"

  Microsoft Windows 2000 Professional >

  Windows XP Professional Retail (full) version
  Windows XP Professional Upgrade Version
  http://support.Microsoft.com/kb/292607
   
  "The upgrade to Windows XP Pro in Windows NT/2000"
  http://www.winsupersite.com/article/product-review/upgrading-to-Windows-XP-Pro-from-Windows-NT2000
   
  See you soon.

• Can I upgrade from lightroom 5 to 6 or 6 does not exist anymore, and my only option is to Lightroom CC?

  Can I upgrade from lightroom 5 to 6 or 6 does not exist anymore, and my only option is to Lightroom CC?

  Hello

  You can proceed to LR 6.

  Please see store Adobe - Adobe Lightroom 6 - upgrade

  Hope that helps!

  Kind regards

  Sheena

• I am currently creative Member Cloud using the Plan of photography (paid annually).  I would like to take advantage of the upgrade promotion to the full level for $29.99.  Can I take advantage of the promo before it expires may 29?

  I am currently creative Member Cloud using the Plan of photography (paid annually).  I would like to take advantage of the upgrade promotion to the full level for $29.99.  Can I take advantage of the promo before it expires may 29?

  Contact Adobe Support by chat or phone to see what can be done...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

• I just bought a version of lightroom upgrade 6 (mac, upgrade from lightroom 4) and began the process of installation, but when I entered the serial number of the previous version, I got the message "the serial number you entered is not valid. Please try

  I just bought a version of lightroom upgrade 6 (mac, upgrade from lightroom 4) and began the process of installation, but when I entered the serial number of the previous version, I got the message "the serial number you entered is not valid. Please try again. If the problem persists, contact customer service. The number I entered is correct - I checked against the original package and on the products of my adobe account page, and I get the error message even if I try to enter the serial number of the version of lightroom 3 I had before. I am at a loss to understand what I can do: I paid for this product, but I can't install it. The only thing I can think is that the lightroom 4A was purchased from an old computer, but it has migrated successfully to my current imac, as surely, it should work.

  Problem is resolved now - it's due to my misunderstanding of what was required, and enter the serial number of the previous version (as an upgrade) instead of the serial number of the version I had to buy). My apologies for my mistake and thank you for your time.

• I need the English version of Photoshop and Lightroom.  The problem is that I live in Barcelona in Spain and Suffolk, Virginia.  My Bank and credit cards are all in the USA. How can I set up the plan of photography.  I want to pay the price of the English

  I need the English version of Photoshop and Lightroom.  The problem is that I live in Barcelona in Spain and Suffolk, Virginia.  My Bank and credit cards are all in the USA. How can I set up the plan of photography.  I want to pay the price of the English version.

  Hi Larry,

  I see that you have you have a creative with email even cloud as with forums account and some countries such as the Spain.

  To order the creative cloud with a credit card the United States, you must have an Adobe ID with United States in your country.

  The country store & the Adobe ID, payment details must be same.

  For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:

  Change the country associated with your Adobe ID

  If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)

  CC_membership-account-payment-support

  Hope this information is useful.

• I have the plan of photography with photoshop and Lightroom 5. I tried to open a catalog I had created it said the photographs were again for the Lightroom I. I have a Mac and downloaded Didier, thinking I would get a new update of lightroom.

  I have the plan of photography with photoshop and Lightroom 5. I tried to open a catalog I had created it said the photographs were again for the Lightroom I. I have a Mac and downloaded Didier, thinking I would get a new update of lightroom. It did not. Should I expect Lightroom cc and extra cost that would be for me?

  Please open the app creative cloud on your computer and the gpo tot app tab. If you are not able to see the Lightroom CC listed, sign out and sign in the creative cloud.

  Here is the screenshot for how you can download the application from the creative cloud

  

  Thank you

• where can I download center solutions HP for 32-bit vista and the deskjet all in a f 2180

  Hello

  where can I download center solutions HP for 32-bit vista and the deskjet all in a f 2180

  Hi dredgard

  You need to download the driver from the link below and the full features software

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=2093&LC=en&cc=us&DLC=en&sw_lang=&product=3177562