I can't upgrade to 38.0.5

I get the pop up saying I need to update to 38.0.5, but every time I try it fails after restart of firefox and the reports that I need to check if there is an another Firefox running on the computer, which there isn't. I checked all the processes running and services.
I tried to do the full installation in English (British) from the web site of mozilla it down loads full file but then in my downloads, it displays "IMPOSSIBLE." I don't want to uninstall firefox and then reinstall because of all my saved data, Favorites, passwords, applications etc.
How to fix this problem? I am running Windows 7.

I found a way around the problem. I could not download and install 38.0.5 or even a complete re-install when using Firefox as my browser. Then I closed Firefox and open IE, which I never use normally. I then tried the Mozilla site, found the download and install the full English version (British), Clicked on download it then did a upgrade complete and open Firefox now displayed in "About" that I have the latest version of 38.0.5.
Strange that IE would download it but Firefox would'nt.

Tags: Firefox

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