I can't use my mouse Logitech M310 with Win 8

I went to Logitech and downloaded Setpoint from Logitech, what they are saying is that the pilot mouse, but win 8 still does not recognize the mouse.

The USB port recognizes data glue so it works.

Hi Andy,.

You can try to connect the mouse to different USB ports and see if it is detected. You can also check if it is recognized in Device Manager.

  1. Press the Windows key + X.
  2. Click on Device Manager.
  3. Check if it is detected under the mouse and other pointing devices.

I suggest you run the hardware and devices Troubleshooter to check if there is no hardware problem.

(a) press the Windows key + W on your keyboard.

(b) type of Troubleshooting , click Troubleshooting.

(c) click on see all.

(d) click on hardware and troubleshooting of devices.

(e) click on the Next button to run the troubleshooter.

 

For more information, see the links and check if that helps.

http://Windows.Microsoft.com/en-CA/Windows-8/what-device-isn ' t-installed-correctly

http://Windows.Microsoft.com/en-CA/Windows-8/why-isn ' t-windows-conclusion-device

I wish that you check out the links and if it makes a difference.

http://Logitech-en-AMR.custhelp.com/app/answers/detail/A_ID/38032/section/Troubleshoot/CRID/398/lt_product_id/6686/tabs/1, 3.2, 4/cl/ca, us

http://Logitech-en-AMR.custhelp.com/app/answers/detail/A_ID/17901/section/Troubleshoot/CRID/398/lt_product_id/6686/tabs/1, 3.2, 4/cl/ca, us

Keep us informed on the status of the issue.

Tags: Windows

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