I cancelled my creative cloud and now my Production Premium CS6 will not work!
When I canceled the composition creative cloud by phone, I informed the representative of Adobe I was intending to use our suite Production Premium CS6 instead (which we had more cc.) Now I can't open anything in my suite CS6. It is the treatment as if it was installed with CC - which it was not. They both have the same login email address.
You can try to connect with different Adobe ID.
or if you want to connect by using the same email ID, try and follow the procedure below:
Windows:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file opm.db.
Mac:
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and delete the file opm.db.
Then try to activate the Production Premium.
Even still face problem, try to clear the content of SLCache.
In Windows, first turn on the display of hidden files and folders, because most of the files is hidden by default.
Open the c: drive and navigate to C:\Program Files (x 86) \Common Files\Adobe.
Open the Adobe folder and navigate to the SLCache folder and move all its contents to the backup on the desktop folder. Make sure that SLCache is empty.
Then try to activate the Production Premium.
Mac:
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
~/Library
(3) then navigate to Application Support > Adobe.
Under folder Adobe
Find the SLCache folder and move all its contents to the backup on the desktop folder. Make sure that SLCache is empty.
Then try to activate the Production Premium.
If the subscription is not totally removed, sometimes he will recognize yet cancelled CC membership and guests of error.
You can check by signing with different Adobe ID.
Tags: Adobe
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