I changed PC but not able Acrobat 9 will not accept my serial key
I changed PC but not able Acrobat 9 will not accept my serial key. I was informed of this version is no longer supported and I have to buy an upgrade, why if it worked perfectly on my old pc does it work/accept on my new serial key?
Please try the steps listed in the KB Doc: error "incorrect serial number | Acrobat 9 | CS4
That might solve your problem.
Kind regards
Nicos
Tags: Acrobat
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I think the key worked before, probably after a reinstall of the computer the key became invalid?
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Hi Biancaarauz,
Please perform this cleanup tool to uninstall the previous Installer Download Adobe Reader and Acrobat cleaning - Adobe Labs tool, reboot your system and install Adobe Acrobat Pro DC using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.
Let me know if the problem persists.
Kind regards
Nicos
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Hello!
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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