I deleted the trial of Photoshop and then bought the subscription
Hello and thanks in advance for any help I get. Today, my Photoshop trial expired, so I deleted the Photoshop of my system. Then, I went and bought the subscription only photoshop app, but I can't download the product because the creative cloud think that I already have on my system. When I click on the download button after that I bought the subscription of Photoshop, my creative cloud rises and says that Photoshop is installed and up-to-date. The creative cloud doesn't know that I made a blunder by removal of the trial of Photoshop. How can I download the Photoshop I just boughtt?
Instead, I had to completely uninstall Creative Cloud Desktop, then reinstall. During the reinstallation, Creative Cloud Desktop scanned my system for the programs already installed. When he did not Photoshop it then gave me the option to download.
Tags: Adobe
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I reinstall the operating system and I have to delete all programs, including photoshop and lightroom. I put it again and offered to buy them, even if I already pay for them
In addition to the steps mentioned above, you can also try:
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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Hi Katherine,
Each Adobe CC applications have a separate 30-day trial period, once that install you them and click on START the TRIAL of this day begins the testing of this product on your computer.
So if you use two different products, you can install all or at another time just don't forget to hit the trial start only to that you want to use currently.
See also, download and install a free trial Adobe Creative Cloud
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in applications, the loading mark keeps appearing and can not complete downloading the trial of Photoshop and Dreamweaver.
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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Given that I cannot use the product on two computers, I can disconnect from one of these two computers, for an hour or a day and log on to a computer, "third party" to use photoshop and then log in to the original computer when I'm done? I do a work one or two times a week to another place and I use the computer which is there. I already have Photoshop on my home and work computers, but I would like to sign out of one of these just for the day I'm away from my office and home and then sign in again when I'm done. I do that often.
Hi Ryan,
Yes, you can do it.
As long as creative cloud is active only two computers, it will work.
Once you have finished your work, you can disable the current computer and reconnect to the previous.
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Can I buy subscription only Photoshop app and then reload with subscription only application illustrator? It is less expensive than the full package. Is it possible?
It is better to buy the subscription of photography cloud creative and unique Illustrator App subscription
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Yes, you can buy according to your choice.
https://creative.Adobe.com/plans
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Trial of Photoshop and Lightroom query
I signed up for the 30 day trial of Photoshop and Lightroom on 11/11/15 and am currently not able to access Photoshop as it says my trial period is over, clearly within 30 days has not expired and will not be until the 10/12/15. Can you please help?
So sorry, once expired may not be extended.
https://helpx.Adobe.com/x-productkb/global/trial-software-expired-early.html
However, if you tried CC 2015 version and trial expired early, you can still install and use different versions like CC 2014 or CC version as trial.
Note:
Make sure the Date and time settings are correct. Before installing the new version.
Also make sure that battery CMOS is in good condition.
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Hi Alan,
Not really.
But when you install the latest version of CC 2015, it allows you to uninstall your previous CC and CC 2014 versions.
But you can install previous versions.
Please see the link below to return to the CC2014 apps:
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Thank you very much!
Hello
Please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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I accidentally deleted my CC in Photoshop and can re-download.
I had a few problems with my Photoshop CC, and after asking a colleague went to be understood, I was the only one with these problems. So I decided to uninstall it and then reinstall. Now, in previous versions of Mac OS, you can uninstall programs by deleting them... apparently this is not the case more? (We went through a quick upgrade with our OS lately - now running the Mavericks) So after you delete all my files Photoshop CC, I tried to install it again, but it wouldn't let... He's me up-to-date in my applications. No download button. He seems to think that I still installed or may not see his party?
Someone please help... I really miss my photoshop.
To solve this, here is a guide:
http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html
Unlike most Mac applications, you cannot drag the Photoshop CC folder to the trash.
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Hi beths,
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You can uninstall programs after that if you want.
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This is because the Ps app is not uninstalled and deleted. So when you try to download, it shows you that the CC Ps is already installed.
To fix this, run the cleanup tool to remove Ps CC:http://www.adobe.com/support/contact/cscleanertool.html . and then try to reinstall the Ps.
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Then install acrobat pro using your pro serial number. If this is an upgrade, you will be prompted to select your product qualifying standard, then enter its serial number.
Enter the correct number at the right time.
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