I discovered two cookies from Yahoo, named B and AO. They cannot be removed by normal means. How can I get rid of them?

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• How can I get rid of the Yahoo homepage? Changing the home page does not work.

  A week or two before Yahoo started coming as my home page. No matter how many times I change back to Bing, whenever I have rise of Firefox, there is Yahoo as homepage. Does not he back on Bing and clicking ok. I'm a little frustrated by that. How can I get rid of Yahoo to come as my home page when I have asked yet for her?

  Thank you for your time and your consideration.

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  cbrsarah

  Change the home page when you check only in "Options > general > Startup" or is it a problem with the page that opens when you launch Firefox?
  For the latter, you can check the field target in the Firefox desktop shortcut.

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  If you do not keep the changes after a reboot or have problems with preferences, see:

  • http://KB.mozillazine.org/Preferences_not_saved

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked