I do not have access to the my old account and I want to access my Ebooks
Greetings,
" Recently I changed the UPC to KPN and with that, my old e-mail address" [email protected] "has been deleted. Because I forgot the password associated with this account, I can no more connection to access my old Ebooks.
" I want to link to either my old account ([email protected]) to the new ([email protected]) OR I want to change the old email address at" [email protected] ".
I contacted an agent (Ibrahim) with the online chat, but he told me that he could not solve the problem. He also said that a team of specialists would help me out on the forums, so I'm here
Thanks in advance,
Vincent
Hi Maastricht2014,
Until and unless you remember the password to your old e-mail address, you will not be able to access the eBooks that these eBooks are only allowed with your former e-mail only.
The only solution to workaround or alternative to access your eBooks will be to contact the seller of the eBook and ask them to migrate the new eBook from your old email.
Hope that helps!
~ David
Tags: Adobe
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