I do not have the black deep, only the gray scales

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  * Title *.
  Updated photo gallery

  On the Windows Photo Gallery, I get the following message: Photo Gallery can't open this photo or video.  This file format is not supported or you do not have the photo gallery was last updated.  I tried to download a site to print it and the download is finished, and then I got this message when I tried to open it.

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  ============================
  You can save the file .jpg on your desktop?

  If you can... try to open it in Windows Paint and re - save as a jpg.

  Windows Vista-
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  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Paint John Inzer - MS - MVP - digital media experience

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  Install the codec from the following link:
  http://www.filehippo.com/download_klite_codec_pack/

  http://www.Vistaheads.com/forums/Microsoft-public-Windows-Vista-music-pictures-video/126532-Photo-Gallery-cant-open-my-pictures.html

  All the best!

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  Thank you for your time,

  I see that you have tried to help the guy with the fried hd, I had the same problem.  My husband and I bought a new hd, it install it correctly (it is in the it Department) and the only problem is that we do not have the recovery CD provided with my mini... it has installed windows xp pro ed and the mini doesn't, I know that this mini storage offline that came with it because it doesn't have a cd rom installed.  We bought one for it when we bought the mini compatible... no problem there... do you know how I can get my hands on the oem for the dell recovery CD mini 910?  It must be available somewhere because this machine is made for storing offline... Please help if you can,

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  =====================================
  Just one question... when done scanning and recording of the scans...
  you select the options to reduce the file size by compressing
  the photos?

  If you have only a few of these scans... you could open their
  one at a time in Windows Paint and go to... File / save as...
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  Also... it may be interesting to try to install Windows Live Photo Gallery.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Download Windows live Photo Gallery
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  (There are other applications included in the download...
  Uncheck the ones you don't want)

  No guarantee... but there is a possibility that reinstall
  DirectX can improve this problem.

  (FWIW... it's always a good idea to create a system)
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  End-user Runtime Web install DirectX
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  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

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  After below error dialog box (1st photo).

  

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