I downloaded and installed LR and PS (the two CC) several months ago (deskto Win10Pro and they worked very well.) Now I get a message 'download error. Please contact Customer Support. "What I have to redo the whole installation (LR, PS and CC)?
I downloaded and installed PS and LR (the two CC) several months ago (Office Win10Pro), and they work very well. Now I get a message 'download error. Please contact Customer Support. »
After pressing the keys [almost] randomly for a few minutes, everything started working again. It seems now not to be broken, so I won't try to fix it. Case dismissed.
Tags: Photoshop Lightroom
Similar Questions
-
I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "
Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html
-
Today, I'll try to install Adobe CC, so I have error message "download error. Please contact customer support. I search the Internet, and nothing has been useful.
Hello
Please refer to the threads below where this issue was discussed:
Creative cloud "Download error" message
Persistent Cloud error - error download - creative
Kind regards
Sheena
-
My iCloud and shared calendars has stopped working in MS Outlook today. They worked yesterday. Now, I get the error message "cannot open this series of records. The information store cannot be opened? I tried the fix standard support.
Same thing here. Looks like Windows did an automatic update during the night, and now nothing iCloud associated work (calendars, contacts, etc.)
I also noticed that the error message: "could not load file or Assembly ' MOM." Implementation ' or one of its dependencies. The system cannot find the specified file. "It started after restarting the Windows Update as well. I imagine that the two are related in the same problem to iCloud.
-
A few years ago, my company bought Adobe Creative Suite 4 Web Premium. He was loaded on three computers and worked well. One of these computers recently had to wipe and reinstalled everything. CDs for Adobe CS4 have remained safely in their case and stored, but when I tried to install the programs today gave me the error message "Setup has encountered an error. Contact Customer Support for assistance. »
I don't know what is the error, but I was wondering if there was another way to charge these programs? Maybe downloading them and using the serial number assigned to the CDs?
Thank you!
Anna
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Since you mention three machines, it could mean you have a volume license (standard license is two machines). If so, you will need to acquire information files on the following link...
Volume licensing
----------------http://helpx.Adobe.com/x-productkb/policy-pricing/volume-licensing-site.html
-
I'm just getting started with adobe creative cloud. I hace low loaded Media Encoder CC 2015 as well as first Pro CC 2015, but when every time I select apps in the app it says "download error please aontact costomer support". I tried to reinstall the creative cloud by using the link provided and I also tried manually. I have Windows 7 with a 64 bit system.
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
-
I tried to download InDesign but I get an error message that says: "Installation Failed: unable to extract to temp directory.» Please contact customer support (Ex11)"help?
Hi Manon,.
Please refer to the threads below where this issue has been addressed:
Impossible to extract to the directory Temp (error EX11 for InDesign CC)
InDesign CC (2014) could not be updated
Re: Problem installing CC Indesign (2014) - newspaper - failed generation key3List
Kind regards
Sheena
-
All the applications in the creative cloud crashes at random times. Always worked very well, now he doesn't. It crashed just before I updated, and after that I just updated. Photoshop, illustrator, After Effects, first everything crashing. Adobe pretty edgy.
Please contact our staff of support directly by following this link: contact Adobe customer service.
For more information, please visit: FAQ: how to contact Adobe for support?
-
Original title: new installation of streets & trips 2013 on windows error 8.
I have my windows 8 installation with the assurance that my products purchased from Microsoft survive the 8 Windows Reinstall "refreshed". Well all the Microsoft products were there but would not work. Each gave the error for rerinstall the product I did no problem except for the problem with the streets of travel & which still exists and is completely ignored by Microsoft, according to my research. The error is: "a licensing initialization error has occurred. Please contact customer support for further assistance. Error 0xC004D301 ". I tried all the suggestions that I have met on the internet. The most galling was given by Microsoft technology in its response to this problem. "The license data is probably corrupted" OK, makes sense, BUT how can I fix that you genius. Someone had managed to get the program to work after this error message?
Success! Hi John, I don't know if this will solve your problem because I am running windows 8.1 and tries to install streets & trips 2011. But I had a similar symptom that you knew. Here's what I did: just right-click on the icon in the start menu, select programs and features. Uninstall all versions of Microsoft Visual C++ 2010, I had two. Then I opened the installation dvd in Explorer, click right on dvdrun, marked the area run as long as administrator (not sure if it did anything or not), hit apply, then double clicked on dvdrun and everything worked. I could install, validate, save, and run the program!
A warning, I don't know what are the potential problems that may result in removing these two programs, I hope that if I run into something I can install them again without too much trouble. -
Download error. Please contact customer support.
When I go to the applications tab in the creative cloud, an error comes up saying 'download error. Please contact customer support. I'm not sure what I did wrong and I really need help! Thank you
When you ask a question you will need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
While the forums are open 24/7 you can't contact Adobe support at any time
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
Hello
Below is the error I have seen after clicking on 'Manage Team', I had a glance through the customer support link and has only the generic info and nothing about this error.
Someone at - it a solution for this?
We have detected a problem with your team * Insert company name * . Please contact customer support for this problem.
Luke, please let us know of the case # if you have already made contact with our support team. If not, please contact our team via chat/call using: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If you are still not able to discuss, good response with the below mentioned information.
- OS version:
- Browser version:
Atul_Saini
-
New to CC
I tried to install several times and even rebooted and tried again before running any other thing, all to nothing done.
I have a local administrator on this laptop computer company account, and everything has installed very well so far.
Any ideas?
Dear Rob
Please try to download ExMan this link instead of by CC Desktop App: http://www.adobe.com/exchange/em_download/index.html
Let us know if it helps? If this isn't the case, please try in safe mode. It could just be a software anti-virus do not recognize our named installs files and their blocking.
-
works fine sometimes then leaves get error 12007 ?
Hello
-Did you change on your computer before the show?
Follow these steps and check if they help.
Step 1:
I suggest you to update your wireless network card drivers and check if that helps.
How to manage devices in Windows XP
Step 2:
Follow these steps and check:
a. Click Start, click Run, type 'cmd', go to the command prompt and type in: "ipconfig/flushdns".
(b) and then click OK.
c. then type ' ipconfig / renew ' and press Ok.
d. then type "netsh int ip reset resetlog.txt" and click Ok.
e. restart your system and check. -
I have all the plug-ins installed on my computer, it works with Internet Explorer but not with Mozilla Firefox
This is probably the plugin Flash and Firefox and IE do not use the same Flash plug-in. Your list of plugins shows that the Flash plugin used by Firefox is not installed. You use Firefox, you can visit http://get.adobe.com/flashplayer to install Flash. An alternative method (it is what I prefer), you can use the manual setup programs to install Flash, for details, see http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
-
My keyboard and mouse suddenly stopped working today, I was pressing F11 to try to get the system to boot from a recovery screen and it wouldn't, but when he returned to my screen connection and requested my password it won't let me not use the mouse or the keyboard, I wonder if I accidentally turned off something and if anyone knows how to turn it on turn it back on. I'm using vista on a HP dv5
Thank you
Hello Djc618,
Thank you for your message. You have a friend or a family member that can allow you to use a keyboard to see if the material can be defective? You can also try using your keyboard on another computer, if this does not work then you probably have a bad keyboard.We can't wait to hear back on your part.See you soonEngineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
Maybe you are looking for
-
NB250 makes scream sound when the lid is closed
Hi all I am facing this problem with my laptop NB250. Steps to reproduce the problemi. internal microphone and speakers are enabledII. play some audio.III. close the lid while the audio is playing.IV. when the lid is closed (or even when she is broug
-
Satellite A100 - 00 M: MMC card does nothing
I have a card reader sd on the front of my A100 - 00 m, but when I put a flash in her card, I can't find it anywhere on my computer... According to the manual, it should automatically answer...
-
Manager fingerprint access Truesuite do not work with IE8 and Firefox 3.0
Hello: I installed the latest version 2.5.29.0 and does not work with firefox 3.0. If someone has tested with IE8? Thank you. Post edited by: pedroae
-
HP Pavilion dv4 2141nr wireless network connection problems
Machine will connect to the wireless network, but not connect to internet. Have restarted, hard-rebooted and uninstalled/reinstalled all the drivers for network card. Any help is welcome! Thanks in advance.
-
What do I do if my computer asks me a username and password, but I install not any user name and password, what could be the reason for this? Thanks in advance to those who can give me the answer...