I forgot my microsoft internet security and acceleration server password and username

I forgot my user name and a password for microsoft internet security and acceleration server

Hi Tom,

Unfortunately, we are limited in what we can do to help with password lost or forgotten by Microsoft Policy, which applies to anyone who answered questions here. http://support.microsoft.com/kb/189126.  But there are a few options to try:

You have another administrator account where you know the password that you can connect to the password changes to this account?

First of all, make sure that you do not have the CAPS LOCK SHIFT keys or Numlock enabled - this can change what you think, you type in something else (different case or a number or a letter) and the system see what you entered as incorrect.

Second, if you have another keyboard, you can use with the computer, try to do this. Maybe it's that one of the characters of your password is not working properly on the keyboard or the keyboard is inserting extra spaces or something else that makes you think that you enter won't be not what you're really in.

Unfortunately, if this does not work in this case the only option, we can suggest is to restore the system to factory conditions (or do a clean install). But too late for this time, next time create more than one administrator account in order to have a backup in case something like this happens again. A new installation will create a new administrator account. It allows to do some backups to avoid that from happening.

I'm sorry, that we cannot do more to help.

Good luck and best wishes!

Tags: Windows

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