I forgot the lock screen 6 code numbers on an iPhone5

I forgot my screen lock code.  I can't login to icloud information but when I connect to itunes and follow the process in recovery mode it gives me only the ability to update and restore to the factory setting.  Then it ends, your device is not eligible for this build.  I never backed up to icloud before and I never connected to a pc or a mac.

Don't forget the version iTunes from your computer is the last (12.3.2).

Then see this:

If you see error 3194, error 17, or "this device is not eligible for the requested build" in iTunes - Apple Support

Tags: iPhone

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