I get a payment error when I try to buy a single image

Hello:

Ive tried to buy an image for about an hour now, but I try to pay each time I get a payment error that says:

Payment error

There is a problem with your payment. Please try again later or contact Adobe technical support.

I have tried different browsers, by logging in and once again, but nothing helped. Am went to check my payment information, everything seemed OK.

I'm on a Mac under OS X El Capitan, my subscription of the CC is paid in full.

Im a bit of a hurry and have 7 other wise I want to download. It drives me crazy: can you help me?

Duncan

Hi Duncan,.

My apologies for the inconvenience caused.

Ask you please try the following:

Clear the cache of the browser and cookies, refresh the page and try again the purchase flow.

There was a problem of purchase, but teams have fixed now.

I hope this helps.

Thank you

SIMAR

Tags: Adobe Stock

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