I get a payment error when I try to buy a single image
Hello:
Ive tried to buy an image for about an hour now, but I try to pay each time I get a payment error that says:
Payment error
There is a problem with your payment. Please try again later or contact Adobe technical support.
I have tried different browsers, by logging in and once again, but nothing helped. Am went to check my payment information, everything seemed OK.
I'm on a Mac under OS X El Capitan, my subscription of the CC is paid in full.
Im a bit of a hurry and have 7 other wise I want to download. It drives me crazy: can you help me?
Duncan
Hi Duncan,.
My apologies for the inconvenience caused.
Ask you please try the following:
Clear the cache of the browser and cookies, refresh the page and try again the purchase flow.
There was a problem of purchase, but teams have fixed now.
I hope this helps.
Thank you
SIMAR
Tags: Adobe Stock
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