I get a repeated error on install Platform Update For Windows Vista (KB971644). Fails with the error code 80073AA2. Installation comes from Windows Update.

Windows Update loops round and round constantly to not set up correctly, then restores the changes

Do I need to install the System Update Readiness Tool KB 947821?

Probably not: I had a lot of doubt that SP2 is installed if KB947821 has not already been installed.

Given that this problem is after a fairly recent install of SP2...

Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been postponed until February 26, 2010, so move on! Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack <=pick this=""> ).

In the case opposite & whereas KB971644 is NOT a security update, you can simply hide the "thing":

1. stop the automatic updates service:

Start > Right click on run , and then select run as administrator > services.msc (type) > [OK]
Double-click automatic updates > click stop
(Stopping the service will take a moment)

2 remove the contents of the download folder:

Start > Right click on run , and then select run as administrator >
(type or copy/paste) %windir%\SoftwareDistribution > [OK]
Open the download folder and delete its content
Close the window.

3 start | Control Panel | System maintenance and (if you use Classic view, skip this step). Windows Update |  View the updates available (or Select the updates installed): right click on the (platform) update for Windows Vista (KB971644) | Click hide update | Confirm the prompt UAC (User Account Control), if any, & OK your way out.

4. start the automatic updates service:

Start > Right click on run , and then select run as administrator > services.msc (type) > [OK]
Double-click automatic updates > click Start
(Stopping the service will take a moment)

=====================================
To restore/show updates for Vista: Start | Control Panel | System maintenance and (if you use Classic view, skip this step) | Windows Update | Restore hidden updates: Find and select the update you want to install. Click restore. You can now select once again it and install through the normal process.

NB: If KB971644 were available for download/installation manual (and is not), I would have you try it.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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