I GET A "SERVER BUSY" MESSAGE WHEN I TRY TO SCAN

Whenever I try to scan a document, I get the message 'server busy' and ' switct on and try again. I can't delete the message without closing the program.

Hello

1. what version of windows you are using on the computer?
2. What is the number of brand and model of the scanner?
3. What is the full/exact error message?
4. not this problem occurs when scanning of all types of image or only particular image files?

 

I suggest to put the computer in a clean boot state and then try to scan the document and check if it helps.

How to solve the problem by running the clean boot in Windows 7 and vista:
http://support.Microsoft.com/kb/929135

Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

Response with more information to help you.

Tags: Windows

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