I get an error installing Acrobat Pro 11.0.07.
The error is error 2318 file does not exist. The missing file is Data1.cab. Before running the installation, I ran the tool cleaning of Acrobat. The installation will not end at this point. All the advice I've seen suggest to uninstall and then reinstall Acrobat. When I try to run the cleanup tool, it can not find the program.
The installation files are in the local download folder. I have uploaded fresh files, where these have been damaged.
We paid for the license, but Adobe is apparently unwilling to support this more. They do not provide all the technical contact options support. I can't find any other suggestions for this problem on the web. Any help is very appreciated.
We're really sorry for the inconvenience posed for you.
Could you please let me know what version of the operating system are you using.
In addition, share the screenshot of the exact error message that appears so that I can analyze exactly the problem.
You could access this KB doc link and see if that helps in your case:
Error 1311, 1335, or 2350 "... not found Source file data1.cab ' | Install Adobe products | Windows
In addition, you can contact Adobe Customer Support at: contact customer service
I hope hear you the same thing.
Kind regards
Ana Maria
Tags: Acrobat
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{9718BF1D-6A9F-3406-A992-630F7EF2F164}
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It would be possible that the link you made reference to download Acrobat DC could be broken.
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To exit Code 7, you can consult the following KB Docs:
http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
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I apologize for the inconvenience caused to you.
You can try to install Acrobat using root user, visit this user account activation link root Mac: activation and using the user 'root' on OS X - Apple support
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