I get an error saying that "Windows is not geunine".

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  When I pass my computer on a message informing you that windows didn't start because a file is manquant-windowsroot7\system32\ntoskrnl.exe, can you help me?

  * original title - computer error! *

  Hi shortie083,

  You did it of any material changes or software on the computer before this problem?

  You can follow this link & check if the problem persists.

  Error message: "Windows did not start because of a configuration of the disk of the computer problem.

  Hope the helps of information.
  Please post back and we do know.

• I can't download and install updates to Windows or games on the internet. I get an error saying that I am not on the internet.

  I can't download and install windows update or games on the internet, I get an error saying that I am not on the internet, when I help

  Trinity

  Hello

  1. what operating system do you use?

  2 did you change on your computer?

  3. what version of Internet Explore do you use?

  Method 1:

  If you are using windows 7, I suggest you check in SafeMode with network.

  Advanced, including safe mode startup options

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  Method 2:

  I suggest you of due to windows update, please see the link.

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  http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

  Method 3:

  I also suggest you perform the clean boot and check.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  See also:

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Why can't I connect to the Internet?

  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

• I try to install from a CD of lightroom 6 on my win7 64 bit pc, but gets an error saying that windows vista is not supported?

  I try to install from a CD of lightroom 6 on my win7 64 bit pc, but gets an error saying that windows vista is not supported?

  Thanks a lot to point me in the right direction. I live in the Denmark and the Danish version of Win7 64, I was able to install from a CD LR6 after choosing not win 7 (was not available), but (if I remember) "no specific compatibility. After installation I clicked on LR6 and changed the favorite to Win7 program compatibility.

  Best regards

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• When I try to connect to the net on my laptop LG I often get the message saying that windows could not connect.

  Windows does not remember the setting.

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  Using a wireless router? What is the brand and model of your router? I don't think it's a matter of windows.

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  http://Windows.Microsoft.com/en-us/Windows/help/wireless-network-connection-problems-in-Windows

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• I get an error message that Windows can not find a certificate when I try to use my Verizon's MiFI Jetback.

  I have a Verizon Mi - Fi Jetpack.

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  Hello

  1. when exactly you get this error message?

  2. What is the model of the unit?

  Check if the device is compatible with Windows XP by referring to the user's manual.

  I suggest you to try the steps below and check if it helps.

  Method 1: Try running the Fixit tool from the link below.

  Hardware devices do not work or are not detected in Windows:
  http://support.Microsoft.com/GP/hardware_device_problems

  Method 2: Try also to update the latest drivers for your device wireless using the link below.

  How to manage devices in Windows XP:

  http://support.Microsoft.com/kb/283658

  Hope this information is useful.

• I get an error saying that I am not connected to the internet (I'm) or my clock is in error (it isn't).

  Photoshop Essentials is installed on my computer, but as I'm using it for the first time I get a message saying that I am not connected to the internet, but I am or that the clock is wrong, but is not.

  I had a cat, but he said I must go to the technical support and I had spent as much time as I could. Any ideas?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I get an error message that Windows is not genuine on the computer.

  I bought my Dell computer about 18 months ago with Windows 7 pre-installed. For 16 months, I used it without a problem. Lately, however, I get messages burst by saying that I am not genuine Windows.

  When I click on the link of the resolution, its 'resolution' is for me to buy Windows! Why this would happen to me? I feel persecuted, and I did nothing wrong!

  I do a lot more with my system than surf, email, use Office products and have a couple of card games I bought. How can I get to stop bugging me without buy Windows all over again? As far as I know, I never got a CD with a copy of Windows as you can get in the old days.

  Thanks for any help!

  Original title: "does not work Windows Genuine? -Yes, I am!

  The good news is that your system is now about as authentic :)

  I see you also validated successfully as well.

  .. .and there is no bad news :D

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• I just bought a new laptop with Windows 8 is installed. When I try to install my printer, I get an error saying that there is no driver. Where can I download a driver for this printer and the OS from?

  I just bought a new laptop with Windows 8 is installed. When I try to install my printer, I get an error saying that there is no driver. Where can I download a driver for this printer and the OS from?

  Also, where can I find a list of compatible printers?

  I just bought a new laptop with Windows 8 is installed. When I try to install my printer, I get an error saying that there is no driver. Where can I download a driver for this printer and the OS from?

  Also, where can I find a list of compatible printers?

  Hello

  You can use the Windows 8 Compatibility Center to find out if a device is compatible.

  Windows Compatibility Center: find updates, drivers, & downloads for Windows 8, Windows RT:
  http://www.Microsoft.com/en-us/Windows/compatibility/WinRT/CompatCenter/home

  FAQ - Windows Compatibility Center:

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  Concerning

• I had a hard drive crash and had to move all the data again. Now, I get an error saying that my Visa is not an authorized version. How can I find the product key to reactivate?

  Vista Product Code question

  I had a hard drive crash and had to move all the data again.  Now, I get an error saying that my Visa is not an authorized version.  How can I find the product key to reactivate?  I don't have the sticker on the back and the software I have does not have the code?  I bought this laptop DELL at Best Buy a little more than a year.

  Thank you.

  Hello

  This problem may occur if you make a significant hardware change. See the link provided below.

  Error message when you start Windows Vista: "your activation period has expired".

  http://support.Microsoft.com/kb/925616

  If the OS came preinstalled Dell you may need to contact Dell technical support for assistance.
  http://support.Dell.com/support/topics/global.aspx/support/win7_support/win7_portal?c=us&CS=04&l=en&s=BSD

• I get an error saying that I need at least Firefox 3.6, but I have Firefox 3.6.22

  On specific sites, like "Words with friends" on Facebook and Pandora, I get an error saying that my browser is not supported and I need to upgrade. However, I am under the last version (3.6.22) that can be run on my machine - I have OS X 10.4.11. In "Words with friends" I just click 'ok' and it loads, but I can't get Pandora to replace the error. I've had this problem for quite some time now, and I'm fairly certain it is some parameters on this machine, because the machine that I use at work has the same version of OS X and Firefox and don't have the same problem. I tried to reinstall Firefox without result.

  You have user agent that is corrupted by the Fast Browser Search and which identifies you like Firefox/3.5.6 FBSMTWB

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; RV:1.9.1.6) Gecko/20091201 Firefox/3.5.6 FBSMTWB

  See:

  • https://support.Mozilla.com/kb/websites+or+add-ons+incorrectly+report+incompatible+browser
  • http://KB.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
  • http://help.fastbrowsersearch.com/

• Whenever I do a right click on a file I get the error message that Windows Explorer has a problem and needs to close

  original title: problems of files

  Whenever I do a right click on a file I get the error message that Windows Explorer has a problem and needs to close.

  Sometimes, the problem is caused by a third-party extension. ShellExView can be useful to see what shell extensions have been introduced in the Explorer. Lire read on this topic, then scroll down to download the x 86 (32-bit) or x 64 (64 - bit) version here near http://www.nirsoft.net/utils/shexview.html

  When you run it, click the column of company for sequence entries in alphabetical order. Suppose Microsoft entries are in good faith and focus on others. Is something listed that is useless or unknown? If so, select it and click the Red (on top left) task to turn it off. You can find more easy to disable them all and then reactivate (green area) one at a time and Explorer of execution until the culprit is found.

• When I try to install my software, I get an error message that "Windows Installer could not be accessed".

  Issue of Windows install

  I just bought a HP Photosmart printer and I am trying to install the software on my computer. (OS is Windows Vista.) When I try to install my software, I get an error message that "Windows Installer could not be accessed". I ran "msconfig" and found that the Modual from Windows Installer status is stopped. How should I proceed?

  Thank you, Jeanne Vecere

  You could try to go to the MICROSOFT website, go to KNOWLAGE database and in the search bar, try the search for WINDOWS INSTALLER. Look for any version that is newer than the one you have. If this fails, try searching on GOOGLE. You can also try to do an update to WINDOWS VISTA.

  IF YOU ARE RUNNING 64-BIT WINDOWS, MAKE SURE YOU PRINTER WORKS WITH 64-BIT.

• Download Itunes on my laptop just before, it starts to install, I get a message saying that windows Explorer stops because the prevention of execution of data has stopped installation

  original title: Itunes and DEP

  While downloading Itunes on my laptop right before you start to install, I get a message saying that windows Explorer stops because the prevention of execution of data has stopped installation.  Is there any solution for this?  I'd like to install itunes on my laptop.

  Hi Steve681229,

  Thank you for using the Microsoft Answers forum.  Here's what worked for someone else.  Thanks Kevin

  Hi thrivenformore,

  Please use the forum for Support of Vista,

  You could try to add iTunes to the DEP exception list.  However, this behavior is not normal.  Go to the support forum of Apple for iTunes for Windows, search on DEP.  There should be a thread "How can I turn off DEP for iTunes?" or it Prevet planting iTunes? "which provide troubleshooting steps you might want to try before adding it to the list of exceptions."

  How to add the program to the DEP exception list:

  1. Press Start, right click on computer and select Properties.
  2. in the window that appears, click Advanced (on the left panel) system settings.
  3. in the first box that says Performance, click on the settings button.
  4. in the window that opens, click the Data Execution Prevention tab at the top.
  5. There should be a box of exceptions in the middle of this window. Click the Add button and navigate to the C: drive, then Program Files, then the iTunes folder, and then choose the iTunes exe.
  6. Add the exception, and then click OK in the window of the DEP.

  Hope this helps, Kevin
  Microsoft Answers Support Engineer
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  Joseph
  Microsoft Answers Support Engineer
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