I get an "invalid pointer" error message when I try to capture video from my sony camera?

I use a Sony DCR-TRV250, Windows XP Pro with SP3. When I try to capture video I get the error message "invalid pointer". Then after clicking OK I get, ' the unusable device at this time because there was an error when starting the device.» The video capture device window is open behind this error message.

Everything works fine on other computers, so I think I am missing a file any.  Is there a way to update or reinstall Movie Maker?

Hi LonJett,

·         Have you checked if there is any software updated the same?

Log on to the Sony website and download the latest version of the software for the camera. Uninstall the existing software\driver and install the last downloaded software\driver and check for the issue.

Tags: Windows

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