I get this message when I try to use my laptop... The group policy service failed to connect... How can I fix this problem please? __

the laptop had windows xp originally... I've updated to Vista.  He worked for a long time

Hi ashenstar,

 

Welcome to Microsoft Answers Forums.

We would like to get more information about you to help solve your problem. You better, please answer the following questions.

·         When you get this error message?

·         When was the last time it worked?

·         Remember to make changes to the computer recently?

·         You have security software installed on the computer?

·         How many accounts do you have on the computer?

This happens especially if the user profile is damaged.

If you have all the other user accounts on the computer, try to connect to this account and check if you are facing a similar question.

First suggest to check if you can boot to the desktop by using the procedure in safe mode.

Steps to start in safe mode with networking

 

1 restart your computer if it is running.

2. tap on the F8 key after your initially on powers computer.

3. Once you see the menu Advanced Boot Options, you can stop tapping.

4. use the up/down arrow keys to highlight your selection.

5. Select Mode safe mode with networking and press ENTER.

6. you should see loading drivers and wait please.

7. you should then be at the Welcome screen.

8. connect to your computer using an account with administrator privileges.

Start your computer in safe mode

http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

If you are able to boot to the desktop in safe mode, first create a new user account.

Then suggest running a virus scan online on the computer, the mode safe mode with networking.

Check the link below for the online virus scan

http://OneCare.live.com/site/en-us/default.htm

If you are able to connect to any other user account on the computer and cannot connect to an account, you will need to transfer the settings from the user profile of the user account corrupted to a new user account.

How to copy data from a corrupted to a new profile in Windows XP user profile

http://support.Microsoft.com/kb/811151

Difficulty of a corrupted user profile

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Try the following steps only if the computer has more than one user account.

Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.

http://support.Microsoft.com/kb/947215

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

Maybe you are looking for

  • Record basket shows 1 unread message, but there is not. Trash Watch (1)

    Impossible to find all unread messages in the trash folder.

  • Presario SR1705UK: upgrading RAM

    I suffer from freezes and must reload the pages when I go online. I was told this is probably due to not having enough RAM and I need to increase the capacity, by replacing the two inserts I have, which is a humble 960 MB. However, Compaq will tell m

  • Connect an xbox, a

    I have a Pavilion 23 touchscreen smart (http://www.walmart.com/ip/HP-Pavilion-TouchSmart-23-h013w-All-in-One-Desktop-PC-with-Intel-Core-i3-4130T-Processor-8GB-Memory-23-Touchscreen-Display-1TB-Hard-Drive-and-Wind/34083881). I'm wanting to connect my

  • Impossible to maintain 32-bit Vista

    Hi and thanks in advance for any help with this nagging question. I have a 32 bit Vista business os on a new laptop that I bought a few years ago that accompanies the offer to upgrade to win 7 (like win 7 was the current operating system)... If we pa

  • error when opening gpedit.msc

    I learned recently about gpedit, and tried to open it to change my strategy of computer network, however when I open it I see an error that says "could not create snap-in MMC." Thinking that I have received this error because windows updates, I refor