I get this same error code 19

"Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

However I'm running on windows 7 pro 64-bit.  I have two drives with the same error code 19, one is a blu ray dvd player connected via SATA drive and the other is a sony dvd rw and is the only thing connected to the ide cable, so I know this isn't a conflict of resources because they lie on two completely different freeway systems.  And this stupid Mr correction tool is completely useless, it doesn't uninstall the drivers and then let the re - find the hardware and install the same driver that wasn't before hand.  And you can not go to manufacturing for the latest drivers because all these drives are plug and play and using a generic MICROSOFT driver, so where does this leave us, I think that the issue here is a microsoft problem, I also looked at this remove the lower filters and upper, these do not yet exist in my registry and used to work I also have win7 on my 32-bit laptop and the registry is the same but that player runs very well so where comes my problem lie then?  I have not used my computer with a cd/dvd in a while because I used my laptop lately, but here, I'll use my main pc and readers do not work and do not exist, there have been many updates of microsoft since I used it so I know not when readers stopped working but I tried to restore back to my first restore point with no luck It's out of the question.  I'll take any help I can get. Thank you

"But I'm running on windows 7 pro 64-bit."

For any question on Windows 7:

http://social.answers.Microsoft.com/forums/en-us/category/Windows7

Link above is Windows 7 Forum for questions on Windows 7.

Windows 7 questions should be directed to / stationed there.

You are in the Vista Forums.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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